伊斯坦堡尼桑塔希威斯汀酒店(The Westin Istanbul Nisantasi)

The room booked from Trip.com was on the 2nd lowest floor and next to the school playground which was extremly noisy. Moreover, the restaurant on the 1st floor had celebration event which was last till 11pm for consecutive 3days. I was trying to ask for room change but was told "fully booked" actually all types of room were available. Location is good, Facilities are new but the service was horrible. It was nightmare choosing Westin Istanbul.

The staff were amazing the rooms are clean and neat. Breakfast needs to be a bit upgraded for the price offered. Otherwise all good and amazing staff and location

Great location and stuff Really thanks to the front desk (Burak)

The hotel is great in location, cleanliness, but I had an incident where the room cleaner stole a fine sunglass from the room, where we discovered that after room service (the glasses was old and we didn't give that attention and we don’t want to ruin our enjoyable trip to Turkey). I sent a private complaint email to the hotel reservation after I left the hotel as I didn't want to raise the issue at checkout, just wanted to highlight this issue to hotel management to avoid such indecent in the future with other guests. But unfortunately I didn't get any reply on my email, which I coincide unprofessional from a reputed name like the Westin, that’s why I mentioned it on this website.

Excellent Property. The staff is very helpful and go out of the way to help. Check In was extremely smooth and all requests were taken care Amazing breakfast, and the team Zeyner, Yusuf, Nazli & Ali were superb. The location is unbeatable. Right in the heart of Nisantasi district. Plenty of eating options. Shake Shack, Nero Cafe & Starbucks next door.