伊斯坦堡Sheikh Sultan Tomb Abdülvedüt附近酒店

我們在這裏住了晚上, 在離埃伊普·蘇丹清真遠的地方, 一個酒店, 一個優美的位置, 一個乾淨的房間, 一個友好的工作人員, 周圍有快的餐廳

我們首先被檢查進了一個小得多的房間，而不是我預定的房間。在指出這一點之後，至少他們將我們移到了正確的房間。另外，我們幾次要求將某些東西送到我們的房間，工作人員說“是”，但是對此沒有幫助，而且房間的電話也無法正常工作。

Dear Manager - LAZZONI HOTEL Hereby I would like to thank You for you great hospitality, attention and management regarding me and my group who stayed there from 27-29.march / group of 22pax. I would like to express first of all my gratitude to You and also to your esteemed staff, receception, restsurants, concierge, bell boys, and the gentelman who was playing the piano, and all the personnel. I was really a great experience joined with great memories, and i hope to be back there as soon. More than a 5 STAR EXPERIENCE! My best regards Avesta Sh. Z. Naseri Tour leader of the group

首先我要說的是，現在這家飯店被稱為 DNZ TAXIM FERıDıYE Hotel。我透過Booking預訂了一間豪華房，住了三晚。抵達後，我們得到了另一間房間，與預訂時的描述和照片不符。我們返回給管理員並試圖解釋該號碼明顯不同。他找了我們的預訂很長時間，找到了，最後給了我們另一個號碼。它比照片上的更大，尺寸也相似，但外觀不符。同時，我們被告知沒有其他房間了。最後，我們不得不留在這個房間裡。然後我們開始更詳細地研究它，發現自己感到輕微的震驚。問題在於房間本身的狀況：門框被折斷，牆壁被刮得滿地都是，水槽鬆動，淋浴軟管磨損，水龍頭被人用榮譽的話固定著。水龍頭和風扇只是從牆上伸出來，浴室門口上方的所有東西都用水泥覆蓋，沒有任何修飾（所有東西都在照片中）。毛巾很髒，有口紅殘留和破洞。床單也有問題。住宿價格包含早餐，結果又和預訂時的照片不一樣。評論中還附有早餐的照片。最重要的是半個麵包。接待人員都是阿拉伯人，懂幾句英語，與他們溝通非常困難。好吧，最後是蛋糕上的櫻桃。我們決定在這裡住三晚實在受不了，住兩晚就離開。結果，當我們退房時，管理員取消了我們的預訂，並向預訂發送了據稱我們沒有出現的訊息。總的來說，他們只是在欺騙人！我不向任何人推薦這家酒店！

Ξενοδοχείο στη πλατεία Ταξίμ , σε τοποθεσία που εξυπηρετεί τις μετακινήσεις στο κέντρο της πόλης και βρίσκεις πολλά μαγαζιά και εστιατόρια. Δωμάτια χωρίς καθόλου θέα και με πολύ θόρυβο από το δρόμο. Το πρωϊνό φτωχό, μόνο η θέα από την αίθουσα του πρωϊνού αξίζει.

酒店環境非常好，早餐異常豐盛，房間也很大。 下次來伊斯坦堡還會選擇這個酒店，希爾頓品牌值得信賴。 客房和餐廳服務人員都很友好。

This was most certainly the worst hotel I've stayed in till date. After reading poor reviews for many Istanbul hotels close to sultanahmet, i saw some good reviews for this and decided to book. On arrival, the front office manager on the reception desk couldn't find our reservations, this took at least 10mins for him to sort, which I wasn't too pleased with, especially as we'd been travelling for around 15hours and had got off an overnight flight with no sleep with my elderly mother with me, that, and he didn't as so much apologise. Oh well, I let it go and we made our way up to the room. The deluxe room I'd booked was *tiny*, there was just enough floor space to open one suitcase, take what you need, close it and put it away to be able to move past it. The bathroom was nice and spacious and clean too. I was about to hop into the shower when I pulled a towel off the rack.....brown poo stains were smeared over it. I was absolutely disgusted. I rang reception (the only number you can ring) and the front office manager said he'll send up housekeeping, yet again, not even a simple 'sorry'. I expressed how disgusted I was, I had only been in the hotel half an hour at this point! Housekeeping arrived shortly and replaced the towels. I had booked breakfast with our stay. The selection of food is very minimal. There were 2 waitresses who spent their time cleaning tables and stocking plates, guests were mainly ignored. Despite having paid for breakfast, you had to buy eggs and fresh juices. the only eggs available in the breakfast buffet were scrambled eggs and the juice was one I saw the waitress reconstituting from a powder and water. I've never stayed in a hotel where I've paid for breakfast and then been told I'd have to pay extra for certain items on the breakfast menu! Daylight robbery! I asked for an iron, which was sent up promptly. I rang down to enquire about the ironing board as there was nowhere to iron. The front office manager said ”Lady, you asked for an iron and you've got one now so what do you want!” I explained that i need a board to iron on, he said he'd see and call me back and angrily put the phone down. I didn't hear back for a few hours and needed clothes to go out in. So i had to use the bed as a make shift ironing board, not to mention the spits of hot water that burnt my hand in the process. Later in the day I rang for something else and also mentioned I didn't hear back about the ironing board- front office manager simply said he's been busy-no apology. He sent housekeeping to the room- a friendly lady who couldn't speak English and yet when i explained to her she understood and promptly brought me one. Be careful when ordering room service - the hotel don't actually make the food....they order takeout! I was told it would come in 20mins, I chased up 30mins later and was told 5mins, and then I chased up again and someone else who picked up laughed and said no it wouldn't be 5mins, it'll be another 20mins. By the time the f

酒店位置置不錯，佔地面積大，就是老點，有點歷史感、不少明人住過，但是服務也可以，早歺豐富，可能是旅遊淡季早上七點多到酒店就讓入住了，唯一不好的是房間有小蟲子咬了幾個包

Your administrators and hotel service spoil our holiday. All requests are ignored. They absolutely do not care about requests until you start going to them and complaining. Please take steps to improve the quality of your service. There will definitely be a jamb in each room, they will not be eliminated for a very long time. In the first room there was a disgusting stench from the toilet, in the other room there were non-working lamps and the view overlooked a construction site with a garbage dump. In another room, which cost twice as much, a la deluxe room, the bathroom had uneven floors, which makes a health hazard, always huge puddles on the floor, you can break your head or even worse fly out of the panoramic window. There were no slippers in the room, shower accessories for two persons, toothpaste, only 2 small bottles of water, I had to call the reception 4 times, the administrators do not care about you. The water and snacks are overpriced. The restaurant is overpriced. They brought raw, not fried chicken at all, at least the waiter apologized and offered a free dessert. Dessert was brought to the room after 2 hours, after we got tired of waiting and called ourselves. In pool you must bring your own towels from room, also you have to buy swimming cap which is overpriced of course. It was one of the worst hotels we have ever had. В каждом номере обязательно будет косяк, устранять не будут очень долго. В первой комнате стояла отвратительная вонь из туалета, в другой комнате были нерабочие светильники и вид выходил на стройку с мусорной свалкой. В другом номере, которая стоила в два раза дороже, а-ля люкс номер, в ванной комнате были кривые полы, что создает опасность для здоровья, всегда огромные лужи на полу, можно голову разбить или ещё хуже вылететь с панорамного окна. Не было в номере тапочек, душевых принадлженостей на двоих, зубной пасты, всего 2 маленькие бутылки с водой, пришлось 4 раза звонить в ресемшен, администраторам нет дела до вас. В ресторане цены завышенные. Принесли сырую, вообще не прожаренную курицу, ладно хоть официант извинился и предложил бесплатный десерт. Десерт принесли в номер через 2 часа, после того как мы устали ждать и позвонили сами. В бассейн вы должны сами принести свое полотенце и ещё обязаны будете купить шапочку для купания, по завышенной цене разумеется.