修善寺拉福雷三世碎美度假村(HOTEL LAFORET SHUZENJI)

Loved the personal hot spring. Room was good but a little dim. Without a car you will find it hard to reach as hotel is at the top of a hill. The stay was overall satisfactory but my experience was dampened by front desk service staff Hiroki Endo. We checked in around 7/8PM and our check-in was handled by Mr. Endo, the process was smooth but the nonchalant and accusative tone he used must be rectified. We booked a room for two but in the system it said 3 persons, I don't know how this seems like an issue because if anything it means I paid for an extra pax. From there, his attitude turned cold and he wore an extremely displeased look on his face, his replies were less than satisfactory and massively brought down the high service standards of Japan. I was tempted to sound my displeasure but was too tired from the day to confront him.

我們的房間可以看到富士山，太棒了！ 不過飯店位置在山上，對於不開車的旅客來說可能不太方便。另外，如果要去飯店內的公共溫泉，就必須搭乘接駁車，有點不方便。 不過整體來說這家飯店還是不錯的選擇！

非常好的景色和優質的服務，很欣賞，環境很乾淨，但交通不友好，如果有頻繁的從酒店到火車站的免費班車服務，我將不勝感激❤️🗻⚡️

這個地方很棒，房間裡有溫泉，而且可以看到富士山的壯麗景色。唯一的問題是這家酒店有餐廳不需要在入住前預訂，所以如果你需要任何食物，你需要去隔壁的酒店。除此之外是一次非常好的體驗，非常寬敞的房間，適合你的家人或你的朋友，這是一個很好的機會讓你離得更近 到大自然。

room lighting very dark

由於我住的是三石水明，所以不知道其他住宿情況，但是吃飯、去公共浴池、或者從自動販賣機買啤酒，都需要步行或搭乘擺渡車到附樓。我認為對於老年夫婦或有小孩的家庭來說會很困難。我們很幸運地遇到了好天氣，但我想如果下雨的話那就更困難了。