Homewood Suites by Hilton Jackson

The full size beds at this hotel were both extremely broken down (tag said 2015) and pullout couch had the thinnest "mattress" with springs poking out. This made actually sleeping almost impossible. To make it even worse, many of the sheets/pillowcases had serious stains making them appear not clean. Furniture was dated and showed lots of stains on the couch cushions. The carpet had started to fray in places as well. The kitchen was decent for preparing a few things, although lacking some of the basic kitchen utensils. This hotel needs a serious makeover. The best thing about this place was the staff. Everyone we were in contact with tried to do whatever they could to help with any request. It is located in the downtown Jackson Hole area making it easy to walk to restaurants/bars/grab coffee. It is also only about 15 minutes from the airport if you are flying in rather than driving.

This property is at the low end of the Homewood Suites experience. The property is older and the rooms are small. More important, they absolutely do not care if an animal is barking. There is no rule that says the owner must stay with the animal just that "it is quiet when left alone". The person I dealt with at the front desk said "it will become quiet when there is no one in the corridor". Be warned, this property does not take the promise of a quality Hilton stay...

Staff was helpful for restaurant recommendation, check in and out-the room was clean. The room was nice with a fireplace that worked, but small for 3 persons (1 on pull out couch with not so comfortable mattress). Kitchen was nice to have with larger refrigerator. Good location within walking distance of downtown area.

This hotel is 2 blocks off Broadway to many terrific shops, dining and bar activity. The hotel is fairly small, which is nice too. It has an indoor pool and hot tub. A nice breakfast in the morning from 7-10am usually eggs, sausage or bacon, and French toast sticks, which all were good. The suite had a queen and living area w/ kitchen microwave and refrigerator very comfortable sleeping. Easy walk to the main square and Cowboy bar.

As a long time loyal user, I am well aware Hilton sets up its various hotel brands to meet needs of a wide spectrum of visitors. Homewood Suites is at the lower aspect of the luxury scale targeting very specifically the budget conscious vacationing families. While keeping the prices reasonable, the facilities remain clean, safe and comfortable. The Jackson Hole location meets majority of the goals admirably. The hotel is located in the center of town and within 10 minutes walk to most places. It is a couple of blocks away from the big crowd so it remains quiet pretty much all the time. It has a very new appearing exterior and based on the facade, one would assume it is a brand new construction which it is not. This appears to be an extensive retrofit conversion with the bones of the old facility still clearly visible once inside. The three story structure has an elevator with each floor fitted with a laundry sharing the same space as the ice machine. The single washer and dryer charges $2 per wash and same per dry on credit card and ApplePay. You can purchase or bring your own detergent. There are size differences between rooms. We had one of each and the smaller one is notably less spacious. If you have two young kids, ask for the larger room which is featured on this review. The living room has a fire place. The kitchen has basic supplies for four and a couple of pots and a pan. A double electric cooktop and small sink are in place with decent counter space plus a good size refrigerator. Everything is spotless clean which is impressive. Only a small two person table to eat on though. The bedroom is small with two full size beds. They are comfortable. Pillows are firm and beddings fine. Small closet with a locking safe on the floor. Lightings are good. Outside single vanity. Toilet and regular tub show in separate room. Ample towel supply. No set room service. Only on request as well as all supplies. Breakfast is complementary but very basic. Paper plates and plastic cutlery. Reminded me of dormitory food from the 70s. Always has hot options though. Small back parking lot. Tons of free street parking outside. Smallish lobby with 24/7 coffee. Very friendly and enthusiastic staff. Usually only a single individual but I never had to wait for help. And it has a small indoor pool with towel supply. Do I have any issue with this facility? Yes. The June room price. New York City Waldorf Astoria rate for Homewood. But this is Jackson Hole rate so don’t blame Hilton for charging market price. I do wish Hilton would provide a better breakfast. At least comparable to say Double Tree. Nearly five figures charges for two rooms for a week and school breakfast didn’t sit well. Still - a good stay.

A simple hotel, but more than adequate. The staff really make the hotel. They are friendly, helpful and go out of their way to accommodate your needs. We had a small Class B RV and they helped us find a parking space. Pets are welcome and the hotel gives your information that provides resources for your pets; vet service, etc. Rather than all the pet restrictions that those of us who travel with animals know. The breakfast was good. This group gets a A from us.

工作人員非常樂於助人而且很好。我在下午、晚上和清晨遇到了 3 次工作人員。我的航班在 12 月 26 日被取消，他們幫助我找到了野生動物之旅，訂購了比薩餅，並在清晨乘車前往機場。我愛杰克遜，留在 HS 與我對傑克遜的了解非常一致。謝謝

This one being located bit away from the centre is perfect if you want bit peaceful quite time yet close to the centre (10 mins walk). Room/suite is spacious clean and mine had a great view being in the corner. Suites are equipped with a fully equipped pantry with tea/coffee maker. Breakfast was basic but good. Best part is you have nice coffee and even fruits available at the reception 24hrs. Unlimited bottled water which you usually don’t get in most of the hotel. Airport transfers available which was quite helpful. An indoor pool and basic gym tool. But if needed the hotel has a tie up with a local gym nearby and guests can access free. Super efficient and helpful staff.