杰克遜Our Lady Of The Mountains附近酒店

喜歡這家酒店的一切!早餐選擇很棒。我做了很多華夫餅:)步行距離到鎮上也很近。滑雪勝地靠近我的窗戶,在除夕夜看到煙花非常近。桌子和早餐角落的超級友好的工作人員。房間很寬敞,有一個很棒的休息區和可愛的浴室。總的來說喜歡我的住宿!前面的停車也方便。免費和覆蓋。我一定會再次預訂這裏:)

Plan B hotel after the Lexington cancelled reservations a month ahead of our trip (hotel changed owners and was still under construction). Very nice updated older hotel with interior entrance and second floor balcony. Room was very pleasant with Keurig coffee maker and refrigerator. Hotel staff carried my suitcase up the stairs since there was not an elevator. We stayed 2 nights and would stay again. No breakfast but you could buy cereal, milk, juice and coffee in the lobby was a courtesy. We bought baked goods in town for breakfast the next day. Within walking distance to shops and restaurants but you might want to drive. Parking was limited due to construction on one portion of the inn. We didn't check out the pool.

Only truth on the website was that they charge full amount 30 days before arrival. There is no lobby, just reception , no manager on duty, breakfast is cold grab an go, terrace is furnished with random used patio furniture and unfunctional Fireplace. The worst is the stained and ripped carpet everywhere, specially in the room. Have to put towels on the floor. Also, can hear every move from the upper floor. Bed and pillows are lumpy. Nothing “luxury” about this place, false advertisement. Do not trust the photos, probably taken not recently or edited.

Horrible... keys don't work EVERY DAY and the gentleman downstairs (said his name is Craig) on Monday at 7pm-7:45pm is very rude, disrespectful and unhelpful... we had to visit the front desk many times a day because of this issue.... have been staying in Hilton since 25 years ago but never like this in fact. Digital key? Doesn’t work, physical card keys? None of them work (we initially got 2). This is ok. We just need to visit the front desk for help as the Hilton app suggests , right? Wrong!! First, no one was there at the front desk on Monday at 7pm when I first approached. Imagine after a whole day of trails and no one was there to help. Then after trying all my keys again and again running up and down (none of them work), I went to the side of the front desk shouting many times “I need help!” Eventually there was this guy coming out from a secret room to the front desk. This was where the whole nightmare started. Very rude. Very rude when a customer is asking for help many times in person but is ignored. It has nothing to do with my profession or the room rate (expensive, being $800 or $900 a night). It has a lot to do with his attitude when their system is broken or at the very least bothering customers to run up and down like this. They should try that 10+ times for trying to get into own rooms then being treated by this guy like this! . Horrible. How many times did I tell the guy, ”I need help”? More than 3 times probably. But , he just kept ignoring and questioning me back with do you need help?? how many times did he question me back, ”Do you need help? ” maybe 3? 5 times? I’m already showing the cell phone screen!! Of course we needed help! Or why would I be at the front desk? ; Then, how many times did I try to pass the guy the Useless key card but got ignored ? 4? 5? Better check that video recording! lol. Maybe their management can see and count better. What’s worse, with his unwillingness to help, the digital key was still not working after I left the front desk … but only shortly. I had to come back again since it was still not working!! … geez very good workout after a tiring day. Then, even after I showed him my cell phone screen (saying no work, contact front desk) and told him, “this is not funny” , he kept saying many times “do you have a problem?” “What’s your problem?” WOW , this is so unprofessional to its extreme. What really surprised me was his attitude. Seriously, thinking back, maybe it should be me asking, “What is your problem??” Guess what? The digital key still didn’t work after him saying he fixed it, sending another code whatever. Next morning, no, still didn’t work. But this front desk person’s ill-mannered attitude is what really pisses me off. To be fair, the room is okay and other staff members are nice. But if factor in how you may be treated rudely like this with a small issue of malfunctioning keys … I guess I’m only glad that I advised my friends to stay at a different place for this trip.

我在一月份為列剋星敦酒店預訂了一個漫長的周末。我和他們所謂的“嚴重雪災”一起來了。從我的司機開始接機，工作人員很棒！幫助我找到吃飯的地方和參觀景點。我的房間（4303）非常完美，有一間卧室和起居區以及微波爐和冰箱。我可以一邊看雪落一邊喝熱可可。早餐既有冷熱食品，也足夠。總而言之，非常舒適。

Our room was in excellent condition and very modern. From the outside, the property looks very rustic and average, but the rooms themselves are more like 3-4 star accommodations. Had breakfast twice at the hotel restaurant and was not disappointed. Pancakes are huge!

Look 5 stars for the Tram and the hike. The waffle place at the top is a joke. Where I come from a Belgian waffle is big. No, not even close. If you want a waffle, then go to Waffle House, or IHOP, this was a huge ripoff and by the way, no utensils, eat your waffle with your fingers. Eat breakfast before you get there and save your money on this. Bring snake for the hike and remember you have to come back up.

我們提早到了酒店，讓我們辦理入住手續。這家酒店是一個理想的住宿地點。酒店很乾淨，房間也很好。房間裡的地毯需要更新，這會讓走廊更明亮，應該把地毯和木板地板去掉。每天 5 點左右，他們有免費的爆米花、茶和餅乾。他們遇到了一場嚴重的暴風雨，他們讓一些騎自行車的人在樹冠下擺脫了這些元素。 。這是非常周到的！是的，我會再次入住。早餐很棒。

沒在酒店早餐，雙牀房牀挺大，適合帶孩子。從大提頓出來10分鐘不到就到酒店，在馬路旁很好找，從酒店到傑克遜小鎮3分鐘車程。酒店有加油站和小超市，很方便。前台很熱情。免費停車場，車就停在房間門口。性價比很高。推薦小鎮上的bighole BBQ 肉多味道好。