傑克遜維爾濱河凱悦酒店(Hyatt Regency Jacksonville Riverfront)

不錯的地方 位置好，度過了愉快的時光 非常友好的人

No good bad services

Check in was okay. Went to our room and the upper floor smelt musty. Got to our room at you could smell cigarette smoke. It was a smoke free room. We discovered a cup with cigarette butts in it on the deck. Went to the front deck to ask is someone could remove the cup and clean up the area and maybe just spray the room. It was 8pm and the desk person said sure Ill have someone up in the morning (it was 8pm) we requested a new room and said sure we have a few. They gave us a room next to the ice and vending on a floor full of wedding guest. Needless to say it wasn't a quiet night.

Excelente Servicio Atención Saludos Cordiales JJLoera

Buena estadía ., convivió excelente ., atención de primera

The hotel charges 4 star prices and delivers 1 star cleanliness. Finding hairs in the bedsheets was almost enough to have me looking for another hotel. Fortunately there were two beds and the second one seemed clean. It was late and I didn’t want the hassel of complaining to the desk clerk.

I appreciated the snacks, softdrinks & delicious breakfast options on the Regency club floor. My room was clean, quiet, comfortable beds & quality bedding. Great water pressure on shower. The river view spectacular. Highly recommend.

Whole hotel was kept freezing, the room itself was freezing and they give you the equivalent of 3 sheets for bedding. We tried to use the heater in the middle of the night but it omitted a terrible burn smell that irritate our sinuses the entire night. The heater also wouldn't go above 71.2. Based on the rooms I'll never stay at this property again. Service was good at the Tavern restaurant, check in was a little bit lacking (lackluster attitude).

The hotel was nice and felt comfortable. There were only three working elevators out of 8. Only one of those elevators actually requirred a card key to go up which is a safety concern. We had a club room but the club wasn't opened on the weekend. The coffe maker in the club was out of order so no coffee at all. I paid full club price for the entire week but could only use it for 5 days.