I stayed at this property for 4 nights excuse my children were sick snd being seen by a local doctor, I informed the hotel
Staff of this situation with my family and they assured me sis would have the same room the whole time, well that was a lie. So every night the shower was stopped up so they would change my room and then that shower would be stopped up I was constantly standing in a pool of dirty water, it was completely unacceptable. Then the pump in my toilet broke so again they wanted me to change rooms. I told them I didn’t want I change so the GM told me that I either change rooms or I would have the next 45 minutes to check out or they would charge me for my room if I wasn’t out in time! Absolutely unacceptable
翻譯