「Location: Hotel area is ok, located just next to Kuningan Mall but because it's just right at a diverging traffic lanes, traffic is horrible when travelling out of the hotel.
Service from staff is great and most have been generally helpful and polite.
My only gripe with the hotel is that it's a bit old, even the towels looks old and the white lightings used in the rooms and common areas makes the hotel lobby looks more like a office building rather than a hotel. White lightings used in the room makes it not so comfortable to stay and sleep in, especially if I am travelling with my partner. The main reason I will not book this hotel again is because of the white lights and nothing to do with the staff's services.
Didnt use much of the hotel's facilities to make any fair comments.
Cleaning of the room can be improved with more attention being paid to details but not a deal breaker for me.」
「The service provided by the staff is heartfelt and truly wonderful. However, the entire building has become dilapidated, which has significantly lowered our satisfaction. In particular, as shown in the attached photo, the windows are not properly fixed, and there are a few mosquitoes in the room. Although renovation is necessary, this investment has been neglected for a long time.」