克萊蒙旅館的評論

Upon checking in, I was asked by the front desk clerk if I had any pets. I said no. Per ADA guidelines, Service animals are working animals, not pets. Therefore, I answered the question correctly. I was not asked if I had any service animals. Upon entering my hotel room with both my registered service dogs, within 10 seconds my phone rang with the front desk clerk yelling and screaming to “ get the f&ck out of the hotel right now.” I tried to explain that they were nationally registered service dogs, and are used to help in the aid of my frequent seizures, however the irate hotel desk employee refused to listen to me so I could educate him on the situation. He screamed to get the f…. off the premises right that very second. Due to him being very hostile and refusing to listen to me, I decided it would be best to leave the property as he screamed at me to do with no further attempts to speak to him in a civil manner. He was obviously too upset to do so in a civilized manner. My debit card was charged the full 80 dollars, and not refunded. I was in the room for less that 10 seconds and kicked out for having registered service dogs. This charge is against the law and ADA rules. I have reported this hotel to the ADA as well as the Georgia Department of Public Health.