Paid non-refundable reservation for room with housekeeping available if requested. After paying, received email advising no housekeeping daily. When I requested housekeeping, told it was not included and not possible as housekeeper had left for the day - a lie, as the housekeeper was seen delivering bedding after the phone call. Paper thin walls and noisy. Managers are rude, wotif misrepresents the property, spend your money elsewhere.
翻譯