米德蘭萬豪Protea酒店(Protea Hotel Midrand)

I stayed one night here on business in June. I was upgraded to a larger room as a Marriott Bonvoy Elite so that was pleasant. Unfortunately my rental car was broken into overnight in the hotel parking lot and items stolen from inside. The CCTV seems to have a blind spot where I was parked, and further blocked by a larger SUV. Hotel staff (particularly Nisha) were helpful and apologetic. They were able to get police on site very quickly to take a report, which enabled me to make my flight on time despite this issue.

Rooms are Outdates but clean - stayed in the junior suite Sufficient space New couches needed Ordered room services, want to give a tip, waiter informed no as she will not be getting it Food is a disaster, ordered Ribs and Wings with a Blue Cheese sauce. Only receive 1 Riblet and no sauce Total ripoff

Staff are very friendly but that is where it stops. None of the safes working in the room. Bathrooms at restaurant in poor state. You can't complain about the service at the restaurant as there is no service. Not getting orders right. No water in room. I will not recommend this hotel. It needs serious upgrade and work ethic training for staff. Four star hotel? No I cannot believe it.

We picked Protea thinking its a basic but well managed brand so should be ok for a 4 days visit on business. However when we went to have a drink with some business people we were shocked to find the bar was lacking at least 60% of what was listed . Lack of beers , NO tonic Water , No soda water , lack of juices and the list went on . We thought the hotel must be going bankrupt . The staff said the suppliers have failed to deliver . We checked out hastily the next day and found a decent hotel with no issues on suppliers not supplying food and beverages. So in a nutshell very disappointing and annoying as we had to change hotels .

Went to the Hotel for breakfast with my family and the professional experience we received there was a Stella one 👌🏽. From The manager on duty Amukelani who was very patient with us. To the waiters and waitresses who were forever friendly. The food was awesomely delicious we really enjoyed our time there. Will definitely call again soon.

Went on The 25th March Weekend. Our room was dusty and small. Had to call the reception for Fridge, aircon as well as the lights not working properly. When we left our room , the passageway has a horrible stench. The reception area is beautifully decorated. and the restaurant is a must. All waiters were friendly and helpful. Marriott should think of making their clients happy instead of just taking their money and not giving them proper service.

Very quiet surroundings. Beautiful structure with an appealing structure.