巴拉諾夫酒店，貝斯特韋斯特品質精選(Baranof Downtown, BW Signature Collection)

Nicely renovated and great downtown location (except for the zombies on Franklin Street) but way overpriced. Staff was clueless although tried to be professional and courteous. No internet in lobby and no concern to fix it. Absolutely hopeless I’m trying to coordinate a taxi to airport…couldda missed flight.. make a taxi list, Simple!

The property is old, outdated, & dirty. Restaurant was closed. No temperature control in room. It was so hot, I opened the window. So uncomfortable that I checked out at 11pm

We changed rooms after the first night to a room facing parking lot ( which was very tight and a real fender bender risk) because street side was very noisy. Window was also filthy on that side. Our second room was better except for shower handle took 2 arms of pushing the dial around 1 1/2 times to get a barely tolerable luke warm shower. Some of the staff members tried to be helpful .but several were not. We were often given conflicting information due to the staff being poorly trained . It’s a fairly expensive hotel,but almost all the others were booked up even 5 weeks ahead.Book early at another hotel for a summer trip to Juneau.

In our room was bad smell of stain,Bathroom looked clean,but that smell is killing. They need to wash bedsheets better.also we asked for higher room,they told us that for money what we paid we can not get it. When you reserve room only what ask is king or queen bed,does not say view. For 230$/night I think there is better options than this hotel. Disappointed.

Fair overall. Centrally located. Older hotel. Late 4PM check in policy. Young staff tried to help. Got room on 2nd floor even with HVAC on adjacent roof. It whirred all night. Comfortable bed. Shower dripped noisely. No conditioner in shower. No grab bars.

Beds where amazing! Great view of Juneau! Great location, within walking distance to everything! Maids didn’t come and refresh the room, so was a little disappointed with that. Overall it was a pleasant experience.