毛伊島海洋俱樂部-摩洛凱、毛伊及拉奈別墅萬豪度假會度假酒店

I guess being a Lifetime Titanium Elite member doesn't mean much. Booked a room with an ocean view, and we got a view of the hot tub (maybe you could call it a partial ocean view). I asked Katelyn (Manger) if she could discount the rate for a non ocean view and she said her hands were tied and couldn't do anything at her level. There were no other rooms available because the timeshare folks are all here now. Which is fine except you should not book rooms like this and lead people to believe they're going to get a full ocean like you see in the pictures of the rooms on the website.

Can you imagine flying to Maui and seeing this out your window for a week? We are in this non-renovated room now and hear trash dumpsters and construction starting early in the morning all day. We asked to move rooms, but the front desk manager was unwilling to accommodate us. I have a hard time believing this is the only room open in this entire resort. She was very rude when I asked to move somewhere else not facing trash. Another good reason why we bought into Hilton vs. Marriott! Their employees really don't care about your vacation experience.

A-1 experience! During our 5-week visit, we stayed in the newer Lahaina Villas (1 week), Napili Villas (2 weeks) and the original Lanai Tower (2 weeks). This extended stay allowed for a thorough overview of the resort. The valet, bell desk and front desk staff were over-the-top helpful and friendly, often greeting us by name. We were met with warm "Alohas" and smiles by housekeepers, groundskeepers, pool and food employees...staff at all levels. Many team members had lost their homes, vehicles, all possessions in the tragic Lahaina wildfire, but you would never know it. Bless them for their continued, wonderful spirit and service. The original 1980's hotel (Molokai, Lanai, Maui towers) was converted into spacious new timeshares in the late 1990's - early 2000's. They will soon undergo a major update, including new wood floors, new furnishings, beds, window coverings, rebuilt bathrooms (converting many tub/showers to large walk-in showers), all new plumbing and electrical. Our family appreciates these original towers for their very spacious rooms and the over-sized private lanai/balconies (on the lower floors, the lanai almost doubles the inside living space). Because each 'room' was once a hotel room, there is a full bath in every room. Therefore, a 2-bedroom (sleeps up to 8) has 3 full baths; 1-bedrooms have 2 full baths. The primary bedroom has an oversized chair that converts into a single bed, or a free 'rollaway' (stands up along the wall for daytime storage) can be requested for those who prefer to not share the queen sleeper sofas. Free commercial washers, dryers, steamer unit near the pool. To complement the condo's kitchenette space, use stainless grills throughout the resort or modern shared kitchen with cooktops, oven, prep space, commercial sinks. The fabulous 3.5 acre super pool in the center of the tropical resort kept our family entertained with the slides, grotto, waterfalls, sand-bottom pirate ship cove, hot tubs, free activities (including popcorn or shave ice every weekday, free Pickleball/tennis courts & equipment, putting greens, sunrise beach yoga, etc.), hula shows, live musicians & singers. Delicious poolside food (breakfast, lunch, dinner) & outdoor, covered seating at the Marketplace To-Go. Onsite Starbucks, Longhi's restaurant, and pool bars. Free pool towels and pool food/bar service. Maui needs visitor support now more than ever! We were welcomed and thanked for visiting by locals-- from shop keepers, restaurant servers, grocery clerks, resort staff. Please don't hesitate to visit. The original 'don't come' message during the initial wildfire shock was reversed within weeks. Unfortunately, the 'please come' plea hasn't been heard by many. Other than the beloved historic Lahaina town, the wildfire did not physically affect anything else in all of beautiful West Maui. Please help businesses stay open, giving residents jobs, bringing back their healthy economy. We look forward to returning to the Ma

Pleasantly surprised! I’ve been reading all the negative comments and was leery about coming. It’s been amazing. Yes they are starting renovations in June but I wouldn’t say the room was horrible just needs an update. We traded through interval international and Marriott finally honored our category being an ocean view room. It was incredible!!! I had a bad experience in the past with Marriott and trading in with vacation club points for an oceanview and I was so upset because it was a parking lot view, I had vowed never to come back but being 12 years ago my anger has softened and was very happy to have changed my mind. We will be back!!

First off I want to say how great the staff is here, my review of the staff is five stars. This is a review of the management and lack of policies of this property. If you are not traveling with children I would avoid this property. The pool area was closed yesterday because a child pooped in it. Gross, but ok, I thought, I'll roll with it and have a nice soak in the hot tub. NOPE. All hot tubs were FILLED with small children, including BABIES IN DIAPERS! Gross, and not sure that is good for babies. Ok, I thought, I will go have a nice nap upstairs in the room. NOPE. Children screaming at the top of their lungs in the lobby. The whole pool area of both pools are littered with trash, children's floatys and toys. It's just gross. I won't come back here and opt for a nicer less kid centric place, or trade out for a Marriott with an adult pool option. And yes, I love kids, I raised a couple of my own but I never assumed everyone around them wanted to hear them screaming or let them leave their toys and litter around shared spaces.