卡利地亞Anthony Quinn Bay附近酒店

Sam and billy are the best reps I’ve ever had! Lovely reception and staff, great experience would happily come back anytime! Great value for money and everyone was so welcoming and fun, made the experience even better Came with a friend for a chill holiday but Sam and billy made it the best time for us both Thanks to the bar man and chefs for amazing service, Sam was the go to guy and did his job exceptionally will be retiring next summer for sure

An amazing resort with really helpful friendly people in all services in the hotel. Beautiful view from a very comfortable room with a sea view. There are three restaurants and three bars as well as a beach, huge pool with loads of sun beds so you always managed to get one. The pool bar served drinks and snacks to our subbed at the push of a button and Daniel served us with a smile and nothing was too much trouble. Lunch was also available in the Almyra bar at the beach and again lovely food served by a lovely lady who was so friendly and kind. Breakfast and Dinner was served in the Emerald bar. The food choice was excellent and varied each night, the service was brilliant and cannot find fault. There is also a great mini market that is open till 23:00 every night that has souvenirs, clothes, toiletries and snacks and refreshments so you really don’t need to leave the resort unless you really want to. We booked a massage in Serenity Spa which was excellent. All in all this was one of the best holidays I have enjoyed. The hotel and grounds are absolutely breathtaking, one negative comment would be the rooms in 2000 block are a little dated but they are clean, comfortable and very well maintained. Had we known about the Elite rooms when booking we might have paid the extra as they come with several extras included. Thanks to all the hotel workers who made our stay so wonderful.

I have given this hotel a low star rating based on the lack of air conditioning, not based on the staff, food or other facilities. Please be aware there is no air conditioning inside the hotel except for the bedrooms. There is a heat wave at present which makes the situation even more intolerable. There is a glass roof in the bar/ lounge area which effectively turns the place into a furnace. The reception area is stiffling hot which means there is no comfortable sitting/relaxation area. The beautiful restaurants have no air conditioning which makes the dining experience unbearable in 35 degree heat. Similarly the breakfast room is like an oven with the additional heat coming from the hot food area. I really do not know how staff can work in these conditions. The temperature inside the bar was 34 degrees yesterday. Surely the owners and management can feel this?. I have been to similar four star hotels in the area and all have air conditioning in the lobby and public areas. Could fans or air conditioning units be purchased. ? The bar and lounge are empty at night due to this issue . In relation to the food it is excellent and reasonably prices. All staff are polite and hard working. Special recognition goes to Andreas in the Mexian restaurant who provides exceptional service. We had several meals (sitting outside) and the food was excellent. Similarly the food at the snack kiosk and grill restaurant was excellent. In relation to the rooms the beds are comfortable and there is good air conditioning. The bath rooms are in need of urgent renovation , deep cleaning and updating. The rooms are cleaned each day and fresh towels provided. The pool area is the selling point for this hotel. It is set in tropical gardens and is very beautiful. There is a severe shortage of sun loungers and quite a few rules regarding where you are permitted to sit whilst eating, but generally a pleasant area. Wifi is provided free of charge, but can be unpredictable in terms of strength of signal. Overall this Hotel is good but could be much better with air conditioning and upgraded bathrooms. The staff are an asset to the hotel and work hard to provide excellent customer service. So management please consider providing essential air conditioning for the comfort of paying customers and your loyal staff.

Άψογο Ξενοδοχείο Περασαμε τέλεια μαζί με την οικογένεια μου. Πολύ καθαρό ξενοδοχείο και πολύ καλά δωμάτια . Εξαιρετικό φαγητό και ευγενικό προσωπικό .Όλα ήταν υπέροχα και σίγουρα θα ξαναέρθουμε για διακοπές σε αυτό το υπέροχο ξενοδοχείο

It's worth pointing out that I booked this hotel based on the fact that there were more positive Trip Advisor reviews than not, which was becoming increasingly hard to find! I did take the negative reviews on board, however, and I have to say that I would absolutely agree with the majority of these. Having said that, we had a fabulous holiday where we all fully recharged and I have no regrets in booking. A quick run through of what we believed the resort was lacking with some suggestions on how it could improve: - The queue to be seated for breakfast, lunch and dinner could sometimes be really long. Whilst the tables are nicely spaced out, perhaps more could be added outside with the addition of parasols as some tables were lacking sufficient shade. - Ensure that once seated, guests are offered a drink as quickly as feasibly possible. On most occasions we had to seek out a waiter ourselves (and it couldn't just be any old waiter!) to put in a drinks order, and on occasions the drinks arrived long after we'd finished our meal. - An additional coffee machine at breakfast would help ease the pressure of the waiting staff. Hundreds of guests queuing for only one machine wasn't the best start to the day. - Whilst we're on the topic of queues, the queue for the beach bar was RIDICULOUS. We got in the habit of ordering 2 drinks each every time we went to this bar to avoid the queue as much as possible, but also because the cocktails were so small. They tasted delicious but far too much ice and not enough of the good stuff. My suggestion would be to have a drinks machine where the guests could help themselves to various soft drinks. Even a self-service coffee machine might be useful here. In addition, having some of the more popular cocktails made up in the advance might help - for example, we have been to resorts where they had pina coladas and mud slides pre-made as a 'slushy' which could then be served as a non-alcoholic drink or add the rum or vodka for those who like theirs to be a little spicy. It worked very well. - Also, a menu at the bar would be great. Having to go into the App to locate the menu was rather tedious, especially as it's quite nice to be gadget free whilst on the beach. The inside bar was much quieter during the day and it was always nice to grab an aperitif on our way up to the room for us to drink whilst getting ready for dinner. - More queuing required for the Creperie. My son had had one every day (his holiday vice) but the queue was always 20-30 mins. - There is only one block of toilets for the pool/beach and beach bar area. There are only 2 ladies' toilets and so more queuing was required here. Another set of outside toilets would really alleviate this. - Don't book this hotel if it's the Chocolaterie and patisserie which has sold it to you. The 'Chocolaterie' is simply a selection of puddings from the buffet. Not once did we ever see anyone serving or eating here. When we asked about this we were told that

The reception and bar staff were absolutely amazing. They were so kind, welcoming and friendly. They chatted to my boyfriend and I every day and always made us feel so welcomed. They helped with day tours and renting quad bikes. The food was delicious and the reception area was spotless. However, the shower in the room was TINY you could barely move in it. Also be aware that they only show the 'suites' as opposed to the actual studio rooms which look nothing like the picture. They are very very basic and nothing like the fab interior that are in the pics. This is something you can look pass if you don't want to spend most of your time in your room! My issue was with the owner/manager. As a young Irish girl, I wear fake tan as I cannot tan. So I did stain the sheets the first night due to my fake tan. We agreed with the staff and owner that if it were to happen again I would pay for the sheets, this was not an issue to me. I decided that the maids not change the beds and leave the sheets on and should they be ruined I would pay for those sheets. When leaving the owner pulled me and my boyfriend aside to request €60 for the sheets. I disputed this with her as we agreed I did not have to pay for the sheets from the first night. The owner then brought me down to the laundry room to show me the sheets. I informed her I understood about the sheets but reminder her of our agreement. I saw the two sheets that I ruined with fake tan and had no problem paying for these - this was my fault! However, she then wanted me to pay €5 for each towel that was used! I was in disbelief, it was the end of my holiday and to be honest I didn't have money! (I had enough to pay for the taxi to the airport and to get something to eat). She then asked me if I had a credit card to pay for the €60 for sheets and €5 for each towel bearing in mind I was there for 12 days, so she wanted money for each towel, and I am only 23 I don't own a credit card! I explained that towels get dirty and this was out of my hands - my fake tan had nothing to do with this. She called me rude and berated me for 20 minutes insisting that I pay this money. But to me, she was a business owner with money and it was just greed! We went back to reception and I handed her the €20 for the sheets, which I felt like I did have to pay. The owner then spoke to her daughter about me in front of my boyfriend and I, I felt so uncomfortable! It was such a pity as the rest of our time there had been so pleasant and the rest of the staff were so so lovely.