Hotel Ananya

I went on a family trip with relatives. On arriving, the hotel staff said as it was overbooked, they could provide room in nearby hotel as an alternative- which i found to be totally unworthy for staying. When i said pleas provide me suitable accommodation, the staff started misbehaving and arguing with me. On raising complaint with mm t customer care, the owner met me and arranged one room after requesting.

The reception given was good. Shout out to bhakti. Booked 2 rooms. 1 room did not had geyser for hot water. After complaining about the same, there was no response given by the staff. The bathroom floor was dirty. Room service food was average. Had to accommodate 4 family members in one bathroom as only 1 bathroom had the facility of hot water. Disappointed with the stay.

Not clean room no towel in the room and. No ac remote controland. No bislri water very bad smell.

Room facilities need to improve compare to room charges

Ananya hotel have very good staff good finishing good breakfast and dinner and all staff behaviour is nice

But make my trip do not reply in customer service support and price difference at hotel but hotel owner say you stay at hotel thanks hotel annaya

Nice hotel to stay on route, well behaved staff

Hotel is situated at prime location near kalol railway station. Impressed by the cleanliness of room, bed linen and washroom.