We enjoyed the nordic spa twilight hydrotherapy. What we did not enjoy was that the power went out and nobody was able to provide us service to
Order food when the power returned even though it was well before the dining service had even closes for the night. I was texting a girl named Ana from my phone when the power went out and nothing was offered to us as an alternative for sourcing food options and when the power did return and I asked her about ordering food she completely ignored my message and stopped responding. I do not expect this type of service from any hotel I am staying at when I am already over paying for a hotel room. I had this trip planned for my husbands birthday and our anniversary and can say we would not recommend this place to any of our friends due to the fact that nobody was able to provide us service within working hours for food. We went to bed hungry and upset. We had thought maybe at check out the guest services lady would have appologized for any inconvenience but yet nothing was said and it seemed to have been avoided.
翻譯