温德姆花園酒店-查爾斯頓十字車道(Wyndham Garden Cross Lanes Charleston)

Room was not up-to-date it wasn’t clean the air conditioner had no knobs like someone ripped them off the TV flickered and didn’t work mind you me and my fiancé paid $150 for one night in a king size room. The breakfast was overcooked and the front desk service when checking out was very aggravating, asked for a late check out and the front desk woman wasn’t very friendly at all, rolled her eyes and had an attitude had one towel in my room. When I asked housekeeping for another one they made it out to be like they were super limited super shortstaffed it was a fight just to get an extra towel $150 a night was not worth it. It had the same quality, as if we were staying in the red roof Inn or Motel 6

Locks on the outside door were broken. Door frame in room was full of finger prints. Shower would only get luke warm.

Loved the breakfast, it was very nice that they served the hot food and had 2 waffle makers. It is just a dated hotel and needs updated, it was as clean as it could be for a dated facility.

The Lady at the front desk was so helpful. She had a wonderful sense of humor. She made check in fun. Room was clean. It’s no frills but super for the price and location.

there was so meny kids there and they were. loud there was no qay to get into the dining area for breakfast because it was so full with kids again today i couldnt hear the lady qhile trying to check in because of all the noise was unabke to use the pool and it does not say on their site they have filled the hot tub in with dirt over all for 182.00 it was terrible

back door that was next to our room had lost its device so it SLAMMED so hard our room trembled. It happened repeatedly and I thought perhaps someone was blasting in the parking lot but when I went to the desk to check out whether we were in a potentially hazardous situation the staff knew nothing about it. The next morning when loading out the car, I realized what it was and reported it to the desk. The Handyman was also sitting at the desk drinking coffee and he shrugged it off as he knew it wasn't working

There was a roach crawling on the tv shortly after our arrival. The room was non smoking but had a heavy cigarette smell. The shower and breakfast were exceptional so it was a bittersweet visit but I don’t think we’ll be returning.

There was a used tooth floss on the dresser and used staples. Also black mold in the bathroom

The room is clean. Bed not very comfortable. Toilet plugged since our arrival. Bathroom is gery small