康提Peradeniya Railway Station附近酒店

Oak Ray餐廳的驚人食物和飲料。各種食物都很棒,所有食物都有選擇,優秀的客戶服務/超級樂於助人。與食物的驚人景色使體驗更加美好!!絕對會回到這裏再吃一頓!強烈推薦

Really friendly staff! Amazing views from rooms and restaurant. Good breakfast and dinner. Convenient parking. I like this hotel, thanks to all hospitality staff.

我們在W15漢塔納慶祝了40週年,位置華麗,開車上山穿過壯觀的景觀,有茶園,我們從未體驗過如此優質的服務。這個團隊非常棒,多虧了管家哈莎,警長(請不要開槍),南朱拉,納沃德,普拉博德和塔拉卡。不要忘記糕點師努萬(他做了一個轟動的麪包,並讓我們驚訝於典型的瑞士週日麪包,稱爲“佐夫”),廚師馬西沙,克萊夫,普拉薩納和馬杜山,當然還有司機普維。再次感謝大家讓我們的住宿如此難忘,在我們的週年紀念日裏用蛋糕給我們驚喜。當你計劃去康迪時,這是首選之一,在一個寧靜而周圍,享受頂級的服務,離開擁擠的康迪城市,距離酒店只有30分鐘的路程。非常感謝,Marcel & Nelida

贊成: -位置優越,河景美 -很棒的自助晚餐 反對意見: -入住花了近一個小時,因爲他們找不到我的預訂。不得不聯繫trip.com尋求幫助。也就是說,trip客戶服務非常好 -房間很舊,有香的味道

房間設施的確有點老舊，電吹風衞生間用不了，插座壞了，衹好房間裏用，宣傳上説有洗衣房和乾衣機，實際是沒有的，不知是不是攜程翻譯出了問題，酒店位置很好，鬧中取靜，去康提湖很近很方便，服務也很到位，畢竟是連鎖酒店，有一個前台男孩還能説很好的中文，專業性不容置疑，酒店樓下還有一羣猴，超級可愛，不過它們衹在屋頂玩，不騷擾客人

定的房間卧室有閣樓可以睡3-4人。公區和房間裝飾和維護都不錯。位置離市中心不遠，但靠近馬路和鐵路，除晚上外其他時間都比較吵。熱水開關隱藏在衣櫃裏且入住時沒有打開也沒有額外説明，前台晚上10點下班聯繫不上導致衹能洗冷水澡，浴缸內有衹小壁虎。晚餐除了湯以外都比較難吃，點了兩種魚都熟過頭很乾有苦味可能燒糊了。下午2點剛入住時想送洗衣服，被告知第二天上午離店前取的話需要加收額外費用，而前一天入住同一品牌另家酒店晚上10點送洗第二天早上退房前就洗幹熨好了，且免費。另外比較奇怪的是離店時的滿意調查反饋是前台幫你填好讓你簽名的，而上一家是讓你真實填，看到高評分還讓你提改進意見，服務意識差異可見一斑。

Thanks Chathurika for helping us and arrange beautiful welcome gifts and honeymoon cake. Beautiful view from room balcony and restaurant. Wonderful music and layout.非常好的體驗，位置山頂，風景不錯，在康提應該是最佳選擇了。酒店很大，環境很好，有老牌五星的風格。吃喝都很好的，對中國遊客也很關照。

kandy 傑特威畫廊酒店 安靜舒適的休憩之地，服務細節有待提升 入住了Kandy的傑特威畫廊酒店，總體來説是一段令人放鬆的體驗。 酒店的房間寬敞明亮，配有陽台，我很幸運地住到了正對泳池的房間，視野極佳。房間的舒適度很好，每天早上醒來，推開陽台門，眼前就是泳池和遠處的大自然，十分愜意。酒店靠着斯里蘭卡著名的馬哈維利河（Mahaweli River），周圍的生態環境非常好，空氣也非常好。經常能看到各種鳥類和鷹，非常適合喜歡安靜和親近自然的人。 泳池是我最喜歡的部分。幾乎全天候開放，清晨或傍晚游泳時，感覺整個泳池和天地都屬於我，讓人倍感放鬆。餐廳也正對泳池，用餐時既能享受美景，又能感受到自然的靜謐。每天早餐後，我都會坐在平台上看書或處理工作，氣氛安靜，温度適宜，回想在整個斯里蘭卡20多天的旅程中，這裡是為數不多讓我能安心讀書的地方之一。 酒店距離市區較遠，可能對希望探索Kandy市區的遊客來説有二三十分鐘的開車時間。其次，服務細節的專業度還有提升空間。例如，入住時有服務人員表演當地舞蹈，但明顯有些敷衍。之後，酒店安排了一位專屬服務員，並遞給我一個手機供隨時聯繫，但她的服務顯得比較生疏。例如在房間時，我問窗簾是手動還是電動的，她回答是手動後，演示了一下又拉開了窗簾，而當時已是晚上6、7點，天色完全黑了，完全沒有打開的必要。同樣一位服務員，每天早上吃早餐時，都會問我要吃什麼。我説吃麥片時，總會問是加椰糖漿還是蜂蜜，而我連續四天都選擇了椰糖漿，但每天還是會被重複詢問。都是小事，但也可以看出服務更多是一個形式。 總的來説，Kandy的傑特威畫廊酒店是一個適合放鬆和親近自然的地方。它的房間、泳池和周圍環境都很好，性價比也高。如果能在服務細節上進一步完善，主動、貼心地去服務，整體體驗會更加令人滿意。 A Peaceful and Comfortable Retreat, but with Room for Service Improvement I stayed at the Jetwing Kandy Gallery during my visit to Kandy, and overall, it was a relaxing experience. The rooms are spacious and bright, with balconies. I was fortunate to have a room overlooking the pool, which offered a fantastic view. The room was very comfortable, and every morning, I enjoyed waking up, stepping onto the balcony, and soaking in the tranquility of the surroundings. The hotel is located by the famous Mahaweli River, and the natural environment around it is excellent, with frequent sightings of various birds and eagles. It’s a great place for those who love peace and nature. The pool was my favorite part of the hotel. It’s open almost all day, and swimming in the morning or evening felt like having the entire pool and sky to myself, a truly serene experience. The restaurant also overlooks the pool, and dining there offers both visual and sensory enjoyment. After breakfast each day, I would sit on the terrace, read a book, or work. It was quiet, and the temperature was perfect—not too hot. This hotel was one of the few places during my 20-day trip in Sri Lanka where I could truly relax and enjoy some peaceful reading time. However, the hotel has some shortcomings in its service. First, it’s located quite far from the city center, which might not be convenient for those looking to explore Kandy. Second, the quality of service felt unrefined. For example, upon check-in, staff members performed a traditional song and dance, but it felt half-hearted. Later, I was assigned a personal service staff member and given a phone for direct contact. However, the staff member seemed inexperienced. For instance, when I asked if the curtains were manual or electric, they demonstrated how to close them but then reopened them, even though it was already 6-7 p.m. and completely dark outside. These small details reflected a lack of polish in the service. Another minor issue was at breakfast. Every morning, I chose cereal and was asked if I preferred coconut syrup or honey. I answered “coconut syrup” every time, but the staff still asked me the same question every day. While it’s a small matter, it suggests room for improvement in their service process. Overall, the Jetwing Kandy Gallery is a great place to relax and connect with nature. The rooms, pool, and surrounding environment are excellent. If the hotel could enhance its service details, such as being more attentive to guests’ habits and preferences, the experience would be even better.