來自住宿之回應: Reply from the property:Dear Guest, Thank you for your kind review! We’re delighted to hear that you found our staff friendly and helpful, especially during your late check-in. It's wonderful to know that you also enjoyed our breakfast offerings. We appreciate your feedback and look forward to welcoming you back for another pleasant stay in the future! Warm regards, Kasthamandap Boutique Hotel
來自住宿之回應: Reply from the property:Dear Guest, Thank you for your kind review! We’re delighted to hear that you found our staff friendly and helpful, especially during your late check-in. We appreciate your feedback and look forward to welcoming you back for another pleasant stay in the future! Warm regards, Kasthamandap Boutique Hotel
來自住宿之回應: Dear Guest,Thank you for taking the time to share your feedback! We're glad to hear you enjoyed the location and found the area convenient for dining out. We're also happy you found our place to be an affordable and budget-friendly option.Regarding the 3.5% charge — just to clarify, this is a standard bank processing fee for on-site card payments, and we always aim to be transparent about it.We appreciate your comments on service and cleanliness and will continue working to improve. We hope to have the opportunity to host you again in the future!Best regards,Kasthamandap Boutique Hotel
來自住宿之回應: Dear Guest,Thank you for sharing your kind feedback and for choosing our hotel based on your friend’s recommendation! We’re thrilled to hear that you found our location convenient and enjoyed the nearby restaurants and shops. It’s great to know that Durbar Square was also easily accessible during your stay.We truly appreciate your recommendation and look forward to welcoming you back for another wonderful experience!Warm regards,Kasthamandap Boutique Hotel.
來自住宿之回應: Dear Guest,Thank you for sharing your detailed feedback with us. We are happy to hear that you appreciated our hotel’s unique Nepali décor, convenient location, and amenities such as the elevator. We are also glad that you found the nearby shops and restaurants to be convenient.However, I sincerely apologize for the dust on the window sill due to the city's environmental conditions. We will make sure our housekeeping team takes extra care to minimize this. Regarding the breakfast, we continuously strive to improve our offerings, and your feedback helps us enhance the variety and richness of our menu.I am truly sorry for the inconvenience you experienced with your travel to Chitwan. There seems to have been a misunderstanding regarding the bus departure time, and we deeply regret the stress this caused you. We will ensure clearer communication in the future to avoid such situations. I can assure you there was no agreement between the taxi driver and the hotel owner, and I apologize for any confusion or inconvenience with the extra charges.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,Kasthamandap Boutique Hotel
M434014****
標準大床房
入住日期 2025年1月
與好友旅遊
19則評價
10/10
傑出
發佈於 2025年2月25日
環境不錯 房間挺大
來自住宿之回應: 飯店回覆:尊敬的賓客,感謝您的好評!我們很高興聽到您發現我們的工作人員友好且樂於助人,尤其是在您延遲入住期間。 。我們感謝您的回饋,並期待將來再次歡迎您再次入住!誠摯的問候,Kasthamandap Boutique Hotel
來自住宿之回應: Dear Guest,Thank you for your positive feedback! We’re delighted that you enjoyed our excellent location, strong design, and good breakfast. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations.We look forward to welcoming you back for another great stay!Warm regards,KBH Hotel