安娜普娜山賓館(Mount Annapurna Guest House)

Recently stayed at Mount Annapurna Guest House for 3 Days/4 Nights. The first few days were ok but saw some red flags over the days. The good side of the Guest House is they have good hot showers and the room we had was very sunny. Noise was limited to from the side I was on. They serve food in the restaurant, but the menu is very limited to basics items. The issues here- The front desk reception kid was not very good. My girlfriend and I tried to communicate with him many times and he always seemed lost or didn't want to help us. He seemed frustrated that we first arrived and asked to see the rooms. The Guest House smelled strongly of smoke. A few customers who smoked in the halls and it travels to your hallway and rooms. When you walk up the stairs, you can see a lot of dead pigeons. Not the best place to stay. The water didn't smell to good on the last day at night time as well when I showered. Left a dirty, earthy smell. The big issue we had was we did our laundry and hung it up on the roof top. The next morning, all of our clothes looked like they were tossed on the ground in different places. (Thought it was the wind) but some clothes like my pants were very far from the rope. Ended up re-washing it and washed more clothes and hung it this time with clips so they don't fall. *Later that day in the afternoon we went upstairs and saw our clothes were tossed on to a very dusty table. Someone had touched our clothes and made them dirty. Noticed on the rope that a big family with multiple kids had moved our stuff and placed a lot of their clothes on the whole rope and on chairs. Asked the Guest House front desk kid and complained and his attitude was that he didn't care or do anything. We asked for the manager and then the manager didn't do a good job fixing the problem (says it sometimes happens). When we explained the situation, apparently the owner of the Guest House' family moved the clothes. Sorry to say this but when you take sides of the person who did it, and not the people who were done wrong, you lose a customer and get a bad review. Btw the manager said you are not allowed to wash clothes yourself (we were not aware of) and we were suppose to tell the staff if we are hanging up on the roof..but does it make it right for someone else to through our clean clothes on the dirty roof floor or a very dusty table? Apparently its on their website. They should have it on the door or a sheet of paper with rules and regulations like others places. The current Guest House we are in has it. This is called professionalism. Manager didn't even offer to pay for our laundry as well, when we said it was through down on the floor twice. He just said "It happens" I've travelled to dozens of countries in the world and seen many good and bad Guest houses. Would not recommend this place at all, unless you don't mind bad customer service, dark and dirty place or a manager who is not attentive to solve issues at the Guest House.

This hotel is right in the center of Thamel but set back so it's relatively quiet. The rooms are clean and adequate The showers are hot which is a big plus. Raj the owner was friendly and helpful. I went on a short trek and was able to leave my extra luggage in storage till I came back. I'm definitely coming back when I'm next in Kathmandu.