奧特瑞格可愛島海灘度假村及水療中心(OUTRIGGER Kaua'i Beach Resort & Spa)

This hotel is horrible. The staff are rude and impatient during check in. Some are even unprofessional, took us 30 mins to check out! We almost missed the flight due to the delay. There are also hidden charges you need to keep in mind, parking fee is 30 dollars per day, plus there is no guarantee to find a parking slot there, lines are all misleading and no plan to fix it, resort fee is about 36ish dollars per day. It’s kind of crazy to have parking fee on Kauai island, given how pricy the booking fee already is. The bed is so soft that every morning after waking up, I have a sore neck and arms, very uncomfortable. The only thing good about this hotel is probably the location, it’s literally near the beach, but that’s it. It won’t cover the bad experience overall. Be mindful if you plan to book, especially with the price.

Great location, beach access, lovely resort, pool and kid friendly premises. Will definitely come back!

The resort was beautiful and all of the staff was amazing! Would stay there again for sure!!

I booked 3 rooms for my family - including 2 adult children and partners. Rooms comfortable and modern and cool and with a comfortable bed. Lots of pool area and plenty of seating around the various pools. Loved the ambiance of the pool area. The hotel backs onto the largest beach we saw on Kauai. The beach wasn’t suitable for swimming when we were there but it was great for walking. Can’t wait to go back.

It was a quick trip to the resort from the airport. But I was disappointed with the beaches. Hotel was nice overall. The staff was very friendly and helped with recommendations!

This is a good resort if you can get a reasonable rate, which we did. If you book directly through the resort the prices seem high for the value. One of the jacuzzis did not work and the other one was quite crowded during our stay. The location was good and reaching all areas of the island was easy and convenient. The lounge had good service, drinks, food and entertainment nightly which was a good plus. We found the staff to be very helpful and polite. I would think this resort would be good for families. The rooms are a little dated but it appears that upgrades are being made. The rooms really need a sheer curtain on the sliding door to the lanai. We found the big wooden plantation doors that you slide close to be bothersome and clumsy. We would stay here again due to the great staff and welcoming service we received.