UPDATE 6:30 a.m. 6/21/2024: After calling again, someone was finally sent to our room to spray the kitchen around 11:00 a.m. You would think that would help, BUT, last night, as my daughter was getting a bowl from the cabinet, she was greeted by another cockroach. This time, it was BIG! I opened the other side of the cabinet to be startled by 2 more big ones running around! After spending hours trying to kill them and cleaning roach droppings, I called the front desk and was told again that no one could come until morning since she did not have access to the spray. I mentioned that the person who came in the morning said that he has sticky traps, but that management doesn't like to use them. I told him that we already know that the roaches exist and wanted them. When the maintenance person arrived I showed him the video and even he was shocked by the size. His exact words, ”Oh wow, ma'am. That is big!” I asked if other units are having the same issue and he claimed that we were the only ones. While he was there, he found a few more dead ones under the sink. He placed several traps down and now we are waiting for someone to come spray. Meanwhile, right before I submitted this review, I went to check and two of our roach friends are stuck on the trap still alive and moving. I haven't even checked the others. This is completely unacceptable and there is no offer or option to switch rooms. Instead, I have to spend hours of my vacation trying to kill roaches and sanitize everything. Thankfully we decided not to cook or use the kitchen, but any snacks we have that are open have been shoved into the refrigerator. I mean, has anyone had to refrigerate a bag of Doritos before? The 2 stars originally given is now 1. 6:15 a.m. 6/20/2024: We are currently here at Kauai Beach Villas and the rooms though spacious, could use a little updating. The grounds are nice and the option to use the pool at the Outrigger is great because it makes it feel more like you're staying at a resort. The reason for 2 stars is due to the cleanliness of the room. When we checked in, the kitchen counter still had leftover pieces of rice on it and there were crumbs on the kitchen table. Utensils had leftover food stuck to it, so my advice is to stick everything into the dishwasher before using them. Knives are rusted and the linens were stained. The couch was filthy, stained and it felt gross to sit on it. Additionally, we ate out the first two nights, so we hadn't really spent any time in the kitchen because we're not cooking, but decided to order food for takeout last night and found a COCKROACH run across the kitchen floor! I decided to check all the cabinets and found two more under the sink and a dead fly next to some dishes. I immediately called the front desk because the last thing I wanted was to bring one them home with me. The person who answered the phone was not surprised. She mentioned that the rooms are sprayed once a month, but that she would send someone in the mo
你不是那個看起來像的,你是一家酒店,你做的不那麼好東西。
當你要上樓的時候,你要捐給一個房間,兩雙,一沙發,我們預訂了兩,兩都要說,是程問題,讓他們的名字保證衣服,所有的傢俱都很古老。老沙發,馬塔拉斯 Prim i Lençol Foradas ...
最後第二天,兩隻(即海上)的,在一間房裏,然,儘管傢俱也一樣。
這裏宣佈,是日常,但你不確定。如果您是食食,則是日常食,最少5。如果你是食食,50USD.如果食食,10USD。
酒店沒有電,其中你必須把細的行李裝到客廳(al pis que et toqui)去樓。
名稱升高和收費147,45USD 稅(費,稅,稅,縣稅...)。
骨頭:優地點,在沙灘(私人)前,兩家餐廳,超市店,大路在馬提克斯,游泳池漢馬克斯酒吧(15點鐘開工)。
在室裏,室裏有冰箱,咖啡廳裏有微型。
Location is great and the property is extremely clean and quiet. Our room was very outdated ( early 80's for furniture, carpet, bathroom) but clean and everything worked. It was spacious but bare minimum in kitchen for supplies, the coffee pot is super tiny. My only complaint is you can't extend your stay for late check out or additional day, that really impacts people on hikes and etc. We had to pack our stuff out (530am) and couldn't do late check out to come back to pack and shower. The young desk clerks stated policy for late check out was call morning of after 9am. That's ridiculous because most tourist are traveling across island exploring early. We asked at 815pm night before and staff couldn't give us late check out for next day, that's a deal breaker for us coming back to this property and was absolutely not willing to check or call management, for this reason I would avoid property if you have early tours or adventures. No one wants to pack out 5am without opportunity for late check out.
This hotel is right in the middle of everything. Easy walking to restaurants along the beach or shopping in the area. They now have air conditioning in the units. After reading negative reviews we are happy to say there is now a/c, we found a nice beach area to set up chairs and play in the water. Sure there are lots of chickens and roosters but they add to the charm of the area. They did not keep us up since we had a little portable fan to help with noise. Very quiet in the evenings. Down side the pool was cold so we didn’t go in it.
This place seems nice from afar but once we got here the problems started. There are multiple rooms here on this one property which had a single ice machine for all, which would be fine if it worked. Wife tried to use it and after getting attitude about having to use her room key for it to work. It had an out of order sign placed on it and was there the whole trip. Wouldn’t have been a huge deal, cuz we had a kitchen. But second problem our fridge also wasn’t working. The temp in the freezer was about the temp the fridge should be, but sadly we didn’t realize it til the next morning, so all the food we had bought and placed in the went bad. 50$ foodland trip wasted including the milk we got for our son to have his cereal in the am. We ended up getting ice to put the new milk in, in the freezer. There was also WiFi issues and when the front desk sent someone to our room, they told us they didn’t have Wi-Fi. ***. Seriously, ok so how does Netflix and Disney+ work without Wi-Fi, staff was clueless. We also had to have someone fix the pull out bed that refused to come out. I’m no rocket scientist but I can work a basic pull out bed. Website said these were remodeled in 2015 but I got serious 90’s vibes inside. Luckily we only stayed two nights but if you are considering this place, keep looking. It’s worth the extra bucks to stay someplace else where the staff is helpful and the appliance actually work. Would have given zero stars if I could
I almost don’t want to write this so I can keep this secret AMAZING hotel in my back pocket. This was our first time in Hawaii and my criteria was to be on the beach in a laid back location. I work in the design industry, so I appreciated the way that the rooms were both laid out and the updated comfortable furnishings. We were in a unit with a beach view on the ground floor. Every morning we would wake up to watch a stunning sunrise and wander slowly on the beach for a stroll with our coffee. We had our teenage daughter with us who had her own closed off area and bathroom. Having 2 bathrooms and a kitchen was incredible. We ended up cooking more than going out due to how expensive all of restaurants are. There were grills located near the pool area that we utilized and laundry services that looked great but we never partook. Having a pool and hot tub was a nice bonus, but we spent most of our time exploring the beaches so we really only dipped in later in the afternoons. The staff was and will be one of my main reasons for returning. They could not have been more accommodating and lovely. Thank you Makanna for jumpstarting our car! Just to begin my accolades of every single person that worked there that we interacted with. Lei was the first person that we met and her calm nature was just so lovely. Shout out to Lehua for driving us to the botanical gardens when our car broke down and for just being such a sweetheart of a person and a wealth of knowledge. We met several of the staff that I can’t recall their names but when I bumped into them in town, it was like seeing an old friend. Thank you to the staff that continuously provided us with clean towels and renewed our tp and paper towels. We met Juliette one afternoon and she was so sweet. Chawaka, Sierra and Dayna, our stay was perfect because of the care that you took. I cannot wait to return, too bad that we love soo far away. Until next time 🤙❤️🤙❤️🤙❤️
This resort is ”just OK” with some good, some bad and some indifferent qualities. We own at the Maui Marriot vacation club and overall the Maui location is definitely much higher quality and in a much better location. The good - rooms are updated, well furnished and comfortable. However, the overall feel of the resort is odd, you get lost a lot, there is no flow to it. The property is shared with another resort, which has a grand check -n lobby. The Marriott has a small dark room off the main courtyard where you check in, which is very odd. The area around the resort has not much to offer, nothing to walk to or enjoy. Pretty much you drive off in a car or that is it. I like a place you can walk to nice amenities, restaurants, shops, etc. Not here. The bay is nice, but its not the wonderful open Pacific of Hawaii. You have to struggle to get a room on a floor with a decent view. The entry hallway to our tower was a utility walkway, not something inviting as a nice resort should be. Oh yeah the parking. I was assured there was plenty of nearby self parking. Well true unless you come back from dinner after say 9 PM, no parking so you need to pay the $30 a day for valet. And they fail to tell you there is an overflow lot you can use. Dining options are scarce and average. Pool area is OK, not terrible, not great. Want coffee and something in the morning to grab? There is one small place, and it closes at 10, with the next place not opening until 11. So if you want anything from 10 to 11, forget it. You need to time when you want your coffee. Overall, just very average to below average for a Hawaiian resort. We will definitely NOT be back. Marriott needs to up its game in this location for sure.