假日酒店-辛辛那提北/西切斯特(Holiday Inn Cincinnati N - West Chester)

Front desk staff was not real pleasant. Shower corners need cleaned. Conditioner bottle had been opened and used previously.

Beautiful room. Customer service was fantastic. Breakfast was not good at all. Especially, for paying for it

Friendly service.it checked all the boxes for the evening dining swimming great rooms, would highly recomend this place.

Nice facility overall, but the floors and furniture are all dirty. Also, fold out sofa had used sheets with food crumbs left in them.

We usually stay at this hotel when visiting West Chester. Clean, comfortable, and convenient. Only negative would be the WI FI. Could not stream a movie no matter what time of day we tried. Internet very slow.

Very important: The people were all top notch and helpful. The only reason that a 5 star was not given overall were for little things and I suspect that some things are due to the age of the facility. There weren’t any USB ports. The sheers on the windows open and closed but the solid curtains were fixed in an open position leading to privacy issues at night. There was a stain on the carpet. They ran out of tissue. The refrigerator was set on the highest setting and froze my water bottle. DESPITE all that, I count the stay to be a pretty good one. The people were great and helpful. The beds and pillows were very comfortable. The room was spacious enough (especially since it was only me there :D All the electrical, lights, and plumbing worked. Hot water came almost instantaneously.

The staff was amazing, facility/room very clean and nice. The restaurant on site was excellent! Hopefully ownership can sort out issues and hang on to their remaining wonderful team members!