湖泊區博羅代爾酒店(The Borrowdale Hotel)

We booked a dinner bed and breakfast stay here. We upgraded our room and was not disappointed. A beautiful room with a lakeside view. We had asked prior to coming what the allowance was for dinner/drinks for the evening meal and was told it was £40 per person. The food was amazing and huge portions. We had a main each and shared a dessert and had a bottle of wine. The total came to £75.00. To our surprise we received a bill for £25.50 for the wine. When we questioned it we were told that dinner does not include drinks. Now, having travelled for many years, dinner has always included drinks. There was no way either my husband or myself could have eaten £40 worth of food. You also get free coffee after your meal, so how are drinks excluded? When questioned about this Chloe became very defensive insisting drinks were excluded. We challenged her to say that nowhere was it mentioned that drinks were excluded. Finally they allowed us the wine to be included in our allowance but be aware that you would be better to just pay for what you eat rather than take the inclusive package. All in all it was a wonderful stay slightly ruined by the attitude of Chloe. Every other member of staff went above and beyond to make our stay superb.

Stayed here for my Birthday. Booked through Secret Escapes. I would stay here again & definitely recommend. Tastefully decorated & furnished. Nice, modern, comfortable & clean rooms, delicious food and friendly and pleasant staff! Really good value. Thank you for a lovely stay.

I have stayed at the Borrowdale Hotel several times in the last dozen years. It is still very good, but one or two changes prevent a five-star rating. The dining-room has suffered a refurbishment. I preferred it as it was before. Some of the comfortable chairs have been replaced by uncomfortable banquette seating (bring a cushion). Gone are the nice tablecloths; gone is the excellent (homemade?) marmalade, replaced by the usual tiny glass pots; the kippers disappeared long ago. A dinner, bed and breakfast package would be more accurately called a bed, breakfast and partial dinner package. In the past the daily four-course table d'hote menu was included. Now one is given an allowance of £40 towards the price of dinner, but this is unlikely to cover the full cost. Soup is £8, other starters £9-15; desserts are £9; there are a very few main courses offered at £22 or less; most are £26-40. There is a daily three-course offering at £40, but it may not always appeal. It would be better if the dinner-allowance more closely reflected the restaurant prices, so that a mid-range dinner was in fact covered. Full payment is demanded before arrival. Nevertheless, everything is spotlessly clean, the bedrooms are nice, and the staff are all extremely pleasant, helpful and efficient. Cath and Nora in the dining-room deserve special praise.

Very good food. Excellent room. Super large comfy bed. Lovely views. Shame about the first two days which were not a good experience: Reception staff were not at all welcoming and no help with luggage was offered - we are both well into our retirement years and were given a room on the top floor. There isn’t a lift. Restaurant staff appeared to be of a similar disposition - not a smile or friendly word, plus a general lack of organisation or coordination. Our first night’s meal was further spoiled by a large and extremely noisy group of diners - there didn’t appear to be any action taken by hotel staff to address either their behaviour or the flouting of the stated dress code. At this point we would certainly not have recommended or considered returning to this hotel. The following evening we ate in the conservatory which was a very pleasant experience. On the third evening, the whole restaurant atmosphere had changed - cheery, efficient, helpful, friendly staff, and again, very good food. Presumably a change of key staff did the trick? Our room was excellent. The housekeeping could not be faulted. The contrast between the first and second half of our stay was quite bizarre.

As always a wonderful 4 nights at the Borrowdale Hotel. We chose DBB rate. The food is great and the service is so friendly. Rita and Ryan in the bar and restaurant were absolute stars throughout - thank you . The rooms are comfortable and serviced everyday. Once we arrived and parked up we either walked from the hotel or used the bus routes to and from walks. In summary, we will definitely be back and thanks for the wonderful stay and hospitality.

It was always our favourite place to come . What’s Happened? 🤔1 st Night at Dinner .Bread was hard and not warm , My Cod main course was very poor it left such a bad aftertaste , my friends Fillet steak small and tough. We didn’t complain as we didn’t want to cause a fuss . 2 nd night My wagyu burger rock hard , rock hard Bun shocking which I sent back , my friends flat iron steak was Rock hard , he sent it back . Very Dissatisfied with this. Trip . £600 in total for 2 of us . Sorry Borrowdale we will never come back . Paul Roberts .

Just returned home after 2 nights here. Stay was pleasant enough but when we went to reception this morning at 09.10 to pay our bill we were confronted with a young member of staff who was clearly stressed. She said it was “bad timing” as she was supposed to be helping with breakfast service! Excuse us but it’s not our fault the hotel had insufficient staff on duty!!!!! She didn’t even ask if we’d had a nice stay. Somebody clearly needs to attend a guest interaction course. Not a nice end to what was otherwise a pleasant stay.

We had a lovely relaxing 4 nights at the Borrowdale hotel. This was our third stay here. Our room was comfortable with a bath and overhead shower. This is an old building and the only negative is there are 2 floors of rooms but no lift. We had a dinner, bed and breakfast deal with £40pppn allowance for dinner. Our breakfast's and Dinner's were delicious. We also had lunch here on 2 days. Nora the head waiter was lovely, friendly and gave us excellent service. Rita one of the waitresses was lovely too. The lounges and bar were relaxing.

Beautiful building and surroundings but sadly disappointing food. The Mother’s Day menu greatly lacked imagination for vegetarian customers. The ‘lentil nut roast’ on offer was actually mushroom risotto molded into a dome shape with seeds sprinkled on. The Melon boats ordered consisted of no melon at all and were actually grapefruit, apple and raspberries. We asked the waiting staff if we could have some melon and after checking with the kitchen staff, they apologised stating they didn’t actually have any melon available. We think it would have been better to inform us if certain items on the menu were no longer available before serving something completely different and hoping we wouldn’t notice. The food was delicious although portions small and overpriced. We were over charged for 3 cups of tea which had to be taken off the bill. The staff were very pleasant, polite and attentive. The conservatory in which we were seated was lovely, dog friendly and not too busy, with plenty of empty tables. Unfortunately I would not go back. The Lakes has so many wonderful places to eat and The Barrowdale Hotel is sadly not up to the standards you’d expect.