La concha 是位於美麗的基韋斯特中心的美麗歷史酒店。該位置不可戰勝,陽台客房雖然比其他標準客房小,但提供優秀的人觀看和美麗的藍天景色。包括一個停車位,這在迪瓦爾和弗萊明街很好。工作人員大多非常友好,但服務水平各不相同。在我們入住的某一時刻,前台特意爲我們製作了一張鑰匙卡,讓我們使用位於會議室的微波爐。第二天我要求使用時,另一位工作人員說大樓裏沒有一個。我去了,通過窗戶拍了一張照片給他看。然後他說他不能像以前的桌子那樣允許我進入。沒什麼大不了的,但有點沮喪。
我們與酒店的主要問題是 HDDEN FEES 。抵達後,我們被告知將收取每間客房80美元以上的“目的地費”,這是從未明確披露的,當然也沒有公平的宣傳。我詢問是否放棄這筆費用,夜桌表示可以檢查&見日經理。第二天,他們堅持不能放棄費用,並不願意進一步幫助。我讓他們知道我通過第三方預付預訂,它說費用和稅收包括在內。他們說閱讀了精品。他們收取了我的卡費用。我的問題是沒有收到並不清楚目的地費用。在住宿期間,酒店部分設施,包括室外區域被關閉,使這個度假村/目的地費用更多打耳光。爲了突出這一點,這家“目的地”酒店的員工警告我們,如果我們看到一些東西有點破舊或不運行,這是因爲酒店剛剛購買,直到新酒店才把東西整理好公司接管了
對於如此昂貴的酒店來說,小問題還包括在內陽台門上的板條板和類似的小化妝品問題。
除此之外,這是一個美麗的建築和一流的位置。總的來說,經驗非常愉快。
P. S .棒棒糖做的美味的酸橙馬丁尼!
It’s too far out from the main area although there’s a shuttle into town. All our clothes smelt damp after just 4 days of being there. The room felt very damp the bed especially. Pool is ok but I’m sure you’d struggle to get a sun bed in high season. The beach is nice across the street but the sunbeds are rentable from a company $$$
Nice place. Great location. Friendly staff. Comfortable room. Parking is NOT included. I'm a bit annoyed about that because I didn't find anything about that when reserving the room. I even called and left a message on the concierge line asking about parking but never got a callback.
NnicolasBeautiful place, very comfortable, we enjoyed the pool and the delicious breakfast. Very recommended!
The lady at the front desk was also very kind and helpful, thank you so much!
550028121This place is very well located (5 blocks off the main drag Duval Street), has a lovely pool and patio area, and the staff is friendly and helpful. Right across the street is a stop for the Duval Loop Shuttle that goes around the Old Town area. But... We booked Eden House for 6 nights. For $360 a night one would expect some normal room amenities like a bathroom, a closet or armoire, maybe a chest of drawers, a bedside lamp. My room was completely devoid of any of these amenities, although it did have a mini-fridge and a microwave. There was a sink in the middle of the room, a toilet in a separate little room and a shower stall; the walls were bare. It was impossible to unpack as there was no place to put anything. No bedside lamp (one was eventually found by the second day). And the foot of the bed was about 15 inches from the wall so one had to scoot sideways to get around it. In Europe this would be a 1-star hotel room costing $60/night. There was absolutely no resemblance to the pictures on the website. One of my friends rooms was similar, my other friend had a larger room with a bathroom and a rack with hangers for clothes. We all paid the same price for the rooms. And so, I would caution folks to find out exactly what their room would be like - I was in room 109 and my friend was in the similar 107. I would stay there again but not in these rooms.
PPrecious BI love your place but mostly what made my trip so special was a girl named Kia she is wonderful from showing us about the bus to when I left my wallet at the front desk she made sure it was safe when I got back . Kia treated us so wonderful and that is the reason I will always come back as long as she is still there because Kia really helps you .I am 64 years old and she really was a great person who understood that I had knee problems . I mean everything Kia did for me was up and above what other people at places I stayed an amazing experience . I will always come back to your Inn as long as she is still working there . I have never been treated like that from a worker at a hotel .Kia really cares if you are comfortable and she helped us to find our way around .I adore Kia and you are so lucky to have a great worker like Kia I don't know her last name but I noticed her first because I drove her crazy about finding this place and everything too do down there .10 stars for Kia . thank you for having wonderful people working for you . I will be back and I will check to see if Kia is still working . Thank goodness for her. And th ank you. Everything was beautiful .