金斯敦New Haven Seventh-day Adventist Church附近酒店

VERY uncomfortable bed!!!We anticipated a king-size bed only to be given two single beds joined together with a huge gap between the two. Stayed for one night but they charged our debit cards THREE times !!! We are still trying to get our money back . If you MUST stay here I recommend that you pay cash. I wouldn't want you guys to go through the hell we are going through now in an attempt to get back our money !!! Poor customer service and I totally detest the nonchalant attitude of the concierge supervisor!

The staff at the ROK is truly amazing.My girl Dominique is super amazing, charming and welcoming. Odene at the bar is awesome and gives the best five star service. He is warm, friendly and ever so pleasant. Ricardo, Nicholas and the other team at the bar are great.

當地消費有點高 這個酒店雖然時間比較久但是人氣很旺 配置設施也非常的不錯 當地消費有點高 這個酒店雖然時間比較久但是人氣很旺 配置設施也非常的不錯

Our flight was late and we got to the hotel sometime after 9 pm. when we reached the hotel, the hotel staff advised us that they had computer problems and could not check us in. We waited over 1 hour to find out that they had given away our reservation. We tried to get something to eat while the hotel staff tried to find us another room, but the kitchen closed at 10 pm and we were very hungry. They tried to accommodate us and let us order 2 salads to go which took 30-45 mins. When we finally got our salads and we also got notice that they found us a room for the night. When we got to our room, it was very nice. They gave us the executive suite for the night which eased my dissatisfaction in their service for the night. The next day, I asked if we could stay in the Executive suite for the rest of my stay without any additional cost since they could not find us another room as i had originally booked. they agreed and my aunt and i had a great time for 1 full day. On our 3rd day when we returned back to the hotel room after being out the full day, we noticed load machine like sound coming from the room since we were on the 10th floor. Then we notice the sofa seat was wet and water on the floor. Then we noticed water coming from the ceiling running down from the ceiling down the wall and over by the living area and by the bar area. It was crazy. I had to call the front desk and report it. They sent up someone to evaluate and then when they saw it, they called the manager or engineer to take a look. It appears that work was being done on the roof and the water came down into the suite and made a mess of the furniture and floor. The engineer apologized for the inconvenience but and then left. We were left in the room with water all over the floor and unable to use the living room. We ended up having to call the front desk to have then send someone to clean up the water on the floor and on the furniture. We ended up eating in our bedrooms. When we checked out, i mentioned to the hotel staff about the inconvenience we had with the water and the staff was sympathetic but no apologies or offer to give a discount or anything. I decided i would not return to this hotel again. I would not recommend this hotel to anyone especially with the experience we had.

第一次來到金斯敦酒店(參加獨立慶典),我絕對愛上了你。在入口處,你看到的車和詹姆斯·邦德駕駛的車一樣的車型。酒店外景很酷,很華麗,所以這給班級增添了光彩。前台Jhonelle和Janelle忙忙碌碌地辦理了入住手續,6個成人,一個嬰兒,12個包,微風輕。他們笑笑地聽了我的笑話(祝福他們),並優雅地處理了這一切。他們在兩個晚上(指點方向,更換丟失的鑰匙等)中也幾次來我幫忙。早上的早餐可能是我在牙買加酒店吃過的最好的早餐之一。在早餐工作人員的歐文很細心,幫我丈夫和我把超大的嬰兒車擠到角落裏。在整個早餐期間,他非常注意和樂於助人。酒店靠近金斯敦的很多地方,我們的房間非常乾淨。有兩個游泳池;天空游泳池(Instagram)和Cabana游泳池,這是一個非常好的游泳池。天空酒吧和游泳池燈光明亮,晚上拍攝了一些很棒的照片。他們的員工也很好。米格爾很高興把我們的行李從房間裏拿出來。他也會嘲笑你的笑話,在輕鬆的把你趕出去的同時,贏得所有台詞。如果我需要推薦金斯敦的一個地方,它肯定會在這裏。

From the moment of making our reservation, this hotel was very accommodative. Provided extra information on the Jamaica Carnival - thank you Farah! Monique was very professional in chec king us in. The ladies in the Housekeeping Department were very great & attentive to our needs. Paulette went above & beyond to ensure we had all we needed for a great trip! Kudos to all! Keep on striving for excellence!!!

We ”Paid” to stay here for three days and on our second day of saying they had empty parking lots and told us that we could not park in them and had to find parking elsewhere on the property. Why are we paying to stay at a hotel where we cannot park in the main parking area? I went to the front desk about the issue and they dismissed me as if they cared Zero about the subject. 1/10 Customer Service here. Would never recommend to anyone to spend their money here there are other places with better prices and better customer service in Kingston. NOT WORTH IT.

我在AC玩得很開心!我們去喝了一些飲料紐約酸和濃縮咖啡馬丁尼是如此,如此美味,遇到了一個以Shaair Smith名字命名的親切的服務器。超級個性化,給了我們很多很棒的笑聲和非常有趣的。迫不及待地想再次訪問 AC ,以獲得更多的美好時光。

Το ξενοδοχείο είναι για αυτό που προσφέρει καλό. Έχει πολλούς χώρους κοινόχρηστους. Οι τιμές πολύ καλές, καθαρό (αν και χρειάζεται λίγο περισσότερη προσπάθεια σε κάποια σημεία). Το προσωπικό πρόθυμο να βοηθήσει. Θα το ξαναπώ, για αυτό που προσφέρει είναι πολύ καλό. Χρειάζονται κάποιες αλλαγές και λίγη αναβάθμιση, όμως οι υπεύθυνοι δείχνουν ότι σιγά σιγά το κάνουν. Όταν βρεθώ ξανά Jamaica, θα το προτιμούσα ξανά.