園丁鄉村旅館(The Gardeners Country Inn)

Bar and food closed too early. No staff available after 9pm. Shame no breakfast available on site.

Food, bar, function room and staff are perfect, apart from one newby member who didn't really know much like what an ironing board is! However, the rooms are a terrible! So many problems.... We got put in one room, the cold tap didn't even work in the bath, so we got upgraded to a bigger room while the 'maintenance guy' if you can call him that tried to fix it, thought okay thanks that's good service, but, the other room we got put it was worse. - All rooms were freezing as the heating was turned off (we had around 5/6 rooms booked out and they were all the same) all radiators were turned off, if they new a big family would be staying at least make sure the heating is put back on for when we arrive! - A woman's hair was on the floor and in the bath. - Toilet was dirty and had skidders in the bowl - Toilet seat broken, when you sat on it you slid to one side. - Cistern wonky and not attached to the wall. - Bath was disgusting, all mastic was split, mouldy and coming away from the bath/tiles. - Mould on the ceiling - Extractor fan not working as it is clogged with dust - Bath handle rusty - Grouting mouldy and discoloured - Dead flies in the corner or the room - Drawer in bedroom has a broken plank of wood on the inside and was sharp sticking up - Window blind you couldn't open or close as the pullcord wasn't attached and if you moved it by hand then it would become detached from the wall, also it was installed on a sloped roof with no clips just hooks so it just bowed and if you did want to open it then it would just hang straight as there are no runners for it. - No thermostatic valve on radiator - TV we had 2 remotes but none of them worked with it so we couldn't watch any TV or had radio playing while getting ready etc. - Stains on carpets - Various lights not working as the bulbs were blown so I took some out of the wall lights in the lounge so we could at least see walking up the stairs and in the bedroom. - Overall painting was terrible and patchy. - Floor boards creaky - Rooms not very sound proofed - Lastly the milk was out of date by over a month! It seems housekeeping is definitely not at it's finest and I would definitely not recommend anyone to stay there until it gets some sort of TLC at least. Giving 2 stars but not for the rooms.

Seen some negative reviews recently and was reluctant to book, after an amazing meal and atmospheric night we decided to book a luxury sweet with a whirlpool bath. Best decision ever, very clean, inviting room. Massive bed and 2 tvs! We will be back in the summer, glad we gave it a chance.

Food was lovely however the rooms need a LOT of TLC. Freezing cold rooms, mouldy bathroom, the bathroom floor was disgusting. When we turned on the bath black water initially came out. The matress on the bed practically sunk to the floor when sitting on it. Not to mention the dirt, tissues and hairs underneath the bed (only saw as I had dropped something) It really doesn't take much to give a place some tlc. Considering we had paid for a 'luxury room' with a whirlpool bath, there was certainly nothing luxury about it. Paint work is awful and bathroom ceiling was all peeling away. Certainly would never stay again and would not advise anyone to either.

Had a lovely stay in lodge number 1. Very spacious and clean with the added bonus of a large spa bath. Had a meal and drinks in the restaurant, can highly recommend the surf n turf. Staff helpful and attentive. Will definitely be returning soon.

Wow what a Venue. Situated in a rural part of Hull, very inviting, beatifully decorated, the grounds were lovely also. I went to the Meat Tribute Night at the Gardeners Country Inn and had the most brilliant evening. Staff were so lovely, especially the manager, they couldnt of done enough for you. We unfortuantley didnt eat - but let me say we watched some meals go out and they looked unreal! We will be back for food for sure!! I would also like to add. the function room is the perfect setting for any event, birthday, night out, and most certainly a wedding. A real Gem

Went to the restaurant for a family meal. Whilst the staff were friendly, I think it might have been the worst food I’ve had in a long time. The place was freezing cold and I asked about this and was told it takes a while to warm up. The main meal took 1.5 hours to arrive at the table. The meat was inedible, couldn’t even get my knife through it. Veg was boiled to within an inch of disintegration and was water logged. Roast potatoes were from a bag of frozen ones. Onion rings were so greasy we couldn’t eat them. I was so disappointed because we’d had a lovely meal there previously. The starters were ok for most of the family but I’d skipped starters as was looking forward to a nice dinner. I was so hungry by the time it arrived and then very disappointed. Also for the standard of food I would’ve expected to pay half the price. It’s not cheap by any means. I hope this was a one off because they have been amazing in the past but sadly I would not risk it again.

Paid £70 per person for 5 of us, starters were delivered quickly. Main courses came 2 and a half hours later. Spend most of the time waiting and complaining. Completely ruined the day for us all. Didn't get any compensation either.

Eaten a few times at gardeners and it's always been nice so decided to booked for Christmas day dinner walked in was greeted very nicely table was set lovely starters came with in 5 mins of us being seated then the rest of our meals as alway the food looked lush and tasted delicious look forward to seeing jenny and her wonderful staff in the new year xx