凱藝酒店(Quality Inn)

Terrible la limpieza es muy mala el hotel está como para estar fuera de servicio

This was the worst stay i have ever had in a hotel. The entire place smelled like ****. no one was ever at the front desk. the room was dirty and smelled of ****. toilet was not attached to the floor so it was like a rocking chair. In the morning, the guy who was working was outside smoking and could not bothered with breakfast. No coffee nothing. called customer service and was offered points, I don't want points i want a complete refund, Also was told i would get a refund for a night i booked and was unable to stay due to a death in the family. I travel for a living and will not be booking with you again. No one from my company will either.

Canceled my reservations. The outside needs pressure washing. The only thing that was GREAT was the staff, there was an excellent professional young man working the front desk on the evening of 9/2/2023

You should not promote hotels you have not inspected. Will never use ******* again. Can not cancel and get refund once you book into the worst hotel ever. Shame on you

This was the absolute worst hotel we have ever stayed in the beds had cigarette burn wholes in sheets there was bugs crawling everywhere and no shower curtains in the bathroom the carpet was disgusting trash was on the floor in the hallway and the rooms and on top of all that one of the staff member’s gave someone who is believed to be her friend keys to my family member room and they went in there with a gun while my family members was in there with intentions of robbing them the whole stay was very traumatizing. PLEASE DO NOT STAY THERE! They should be shut down!!!!!

This hotel is the absolute worse. I really am sadden that I have to write a review about my very own hometown. My heart aches that the condition of this hotel is not fit for animals to stay in. I am very disappointed that I wrote a formal letter to the hotel and corporate and requesting a refund for our family stay. I did not get a response from the hotel. Wishing the hotel would do better.

The Quality Inn Hotel in Kingstree, South Carolina is the worst hotel that I have ever stayed in. Once I checked into my room. I noticed that there was no refrigerator in the room. I called the front desk and informed the clerk that there was no refrigerator in the room. He told me to give him a couple minutes and he would bring a refrigerator to the room. 25 minutes had passed by and he didn't come to the room. While I was waiting for him to bring the refrigerator, I wanted to iron a shirt and noticed that there was no iron in the room but the ironing board was there. After waiting for 25 minutes I went to the front desk and there was no one there. I heard someone outside by the pool area and I went out there and it was the desk clerk talking on his cellphone and smoking a cigarette. I asked him what happened with him bringing a refrigerator to my room. He said he forgot. I informed him that there was no iron in the room. He then got up from where he was sitting and said he's going to get the refrigerator and iron to the room now. I walked back inside with him and he took a refrigerator and iron from another room and brought them to my room. His service to a guest was very poor. In addition, there were mice traps in the hallway along the side of the walls. Overall the room was not really clean. Stains were on the desk and counter.The shower could have been cleaned better so I didn't use it. I will never stay there again and I wouldn't reccomend anyone to stay there☹

Worst hotel ever! Roaches was everywhere walking around ind bathroom like they help me pay, Customer service sucks! It should be a motel! Quality inn should take this place off there franchise, and when point this out they stated that there was no refunds! And that I could leave if I wanted but Im not getting my money back!