柯特蘭Johnson Inn Resource Center附近平價酒店預訂

I stayed here twice recently - once heading west and then heading back home. It was convenient to the highway, which was one feature that I was looking for. On my way out there, I was on the phone with the day desk to relay that I might be getting in a bit late, but wasn't sure if I could make it due to snow on the way, etc. He was very professional and courteous and helpful on the phone - it almost made me feel like a friend. When I got in at night, the night clerk was courteous, and everything went well. The room was no frills, and the bed a bit firm, but I slept well with no issues. The room was clean and served its purpose. The staff were good, as the day guy I talked to on the phone was at the desk in the morning and remembered that I was having difficulty in getting there the evening before. I also got a coffee from the coffee bar set up in the lobby to get me on the road. As I was quite satisfied with the room and staff and location - I reserved a room for 2 weeks later upon my return. I upgraded to one with a fridge and microwave since I had food with me. This also had a little writing desk, which I found useful. Again, staff were courteous - the day guy remembered me and greeted me, and the cleaning woman the next morning was very friendly and said that she remembered me from my earlier stay. As it was convenient, courteous and clean, I will be staying here again as I travel through Ohio.

前台Sandra總是非常樂於助人,很有禮貌。當我和她談起我對某件事的關切時,她很快做出了迴應。我覺得她很關心,很尊重別人,隨時準備提供幫助。凱西在餐飲區工作,她不僅很愉快地交談,而且保持了該地區所有的東西的清潔和充足的存貨。她總是忙於清理,增加食物,讓每個人都感到舒適。她是康弗酒店的真正資產。我去過很多舒適酒店,但從未像現在這樣乾淨和有愛心的人。肯定會再次回到那裏!

直到一週前,我從未入住過Drury Inn。我的家人一直是萬豪俱樂部會員。然而,我必須說,我對房間,工作人員和物業設施感到驚喜。我會說,工作人員是首屈一指的,所以願意隨時準備幫助。我可以誠實地說,從客房服務到酒店經理,超級樂於助人,非常有禮貌。很久沒有在任何酒店有過這種體驗了,我永遠不會忘記你是如何讓我的家人和感覺從我們入住的那一刻起,我們感到非常歡迎。入住的時候,我告訴那個年輕人我想有一個很好的體驗,他說:“是的媽媽。”我度過了一段美好的時光。謝謝Drury Inn。

酒店早餐很好,乾淨,工作人員總是準備好幫忙。安靜。游泳池不錯。我們喜歡!甚至把房間延長了一天!

As a Diamond Honors member, I stay at a lot of Hiltons. The staff here in general are not the best – I’m not the type who needs to be patronized and hate insincere hotel greetings, but on many occasions during my stay I walked by the front desk when no one else was around and the staff did not bother to look up and say hello or goodbye as just a common courtesy. Poor training or no motivation?  Also, I asked for my room to be made up specifically because I was running low on shampoo, soap and conditioner – they came and did the room but did not replenish any of the supplies as requested. So I asked a second day if they could replenish the supplies, they came and dropped off about 3 body creams (which I already had and did not need), no conditioner and two shampoo. They also did not replenish the coffee or coffee cups when used cups and empty creamer were sitting right next to where they left the shampoo. This is just plane laziness and ticking off tasks rather than really listening to guests.  Also, I was really looking forward to using the hot tub, which was out of order. When I asked if it might get fixed during my stay, the guy laughed and said it had been out of service for well over one year. What possible excuse can there be for not being able to fix this for over a year? If you do not plan to have it, why have it sit there embarrassingly out of service and to disappoint guests?  It shows a poor commitment to maintaining the hotel, also noting that the clock in the pool area was not running and on two days I had to run back to my room to use my towels as there were no clean towels by the pool. Just plain sloppiness.  Lastly, as a Diamond member, we used to get free breakfasts no questions asked. Now there is some new choice system which was poorly communicated – I apparently received honors points instead of free breakfasts, but only learned this on check out and was not given a choice. So I got surprised with a large food bill when I assumed I would be getting free breakfasts. Very disappointing if you are taking things away from customers and poorly communicating about this, this change is not a good one for customers and NO, you are NOT offering us more flexibility if we are not aware of the choices, you have only added complexity and disappointment. When I complained about this at check out, the front desk person had zero compassion, never apologized or thanked me for being a Diamond member. Nothing huge was wrong but there were certainly enough small things wrong and clear signs the staff here fall short of what I expect when I visit a Hilton.

绝对喜欢这家酒店，员工很棒！

五年前,我和我丈夫租了一間吸菸房來慶祝我的50歲生日,酒店是印度人當之無愧的,一切都很美,所有額外的東西...但是今年6月,有不同的老闆/員工,沒有便利設施...喜歡咖啡/咖啡機,在房間,或在大堂,沒有歐式早餐,單獨包孟加拉人,甜甜圈,曲奇等等,而且我們拿到的房間價格還可以,單人牀,小冰箱,微波爐,還有一張牀,...(別誤會,有檯面桌,扶手椅,掛衣服的地方,有兩個夜攤,包括燈裏的充電適配器,一個暖氣/冷卻系統,一個非常漂亮的浴室,帶淋浴),但是很多東西都變了,這個地方只是有不同的感覺,好像有人購買了酒店,讓家人負責,而且他們只是不太喜歡這個工作/地方...那些玩笑好像有點勉強,...除此之外,牀是塊狀的,讓人很難睡在上面。我可能已經翻來覆去翻了2個小時左右...NOPE!!我們一夜沒睡好,雖然很安靜。如果這些對你來說都無所謂的話...可以是不錯的酒店,會議,過夜,勾搭,酒店派對等等。,...只要您支付所有額外費用,泳池...(是每人10美元,不知道現在多少錢),他們沒有客房服務或廚房...(他們說)...沒有吧?!!!...所以自帶食物和飲料,沒有禮品店,或者任何你想享受的東西...沒有額外的$$$...在這裏開個房間,讓你感覺你只是將稅單分了...除非你只需要一個房間。

環城高速下來就是，市中心太擁擠，這裏上哪都方便，去克利夫蘭市中心和中國超市中餐館聚集區大概15分鐘，蓋的是被子不是毯子。

很棒的住宿和位置。入住時蓋子很髒。