Stunning Hotel - homely, comfortable and welcoming. The staff couldn’t be more helpful and friendly. A special thanks to Sara who I called a week before we arrived to ask if we could have a great room as my daughter and I had had a bad year, she put us on the 3rd floor overlooking the slopes, it was wonderful. The room was really well equipped, lots of space and storage, a well stocked mini fridge and lovely products in the bathroom. It was luxurious and was always kept spotlessly clean, thank you! The hotel is also so convenient, being next to the gondola - no trekking to and from the village. The pool area is beautiful and we had a lovely restful few hours in the quiet room on the water beds! So comfortable! The food was excellent and we were so surprised and happy to be given a recipe book when we checked out. We have previously stayed and the Weisses Rössli, but will always stay at the Kaiserhof from now on! We have and will continue to recommend you to everyone we know. Well done on all the effort that’s made to keep this hotel so special. Thank you so much we had such a great time and I’ll re-book for this time next year. Helen & Faye - Room 309
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