諾爾布萊克城堡酒店(Norbreck Castle Hotel & Spa)

The staff were lovely and couldn’t do enough for you, but the hotel was filthy, and stunk of damp. Each area had a different kind of smell. The first room I was given, was meant to be upgraded, as I was at a large weekend event. The wet room I was given, had years of grime on the tiles. The carpet was filthy. I had paid for a double and had got a twin. I said I wouldn’t stay in that one. The next one was better, but had paint peeling off the wall. The bathroom, you had to shuffle to the side of the toilet, to use the sink and shower. I had to make do. I was accosted by a man demanding I pay for him on my card, and he was going to give me cash, because he had no ID. None of the security came to help. They eventually did remove him. There was an incident which I have decided not to report to the police, of a man with strange behaviour towards me. The food was often cold but no-one was taking theirs back, so I didn’t. The ceiling collapsed by the bar, and it was lucky, in a busy hotel that no-one was underneath it. The rooms were cold, and although I got a heater, many didn’t. The rumour was that the head office turned it off as it was warm, but it wasn’t warm, it was cold. I stayed one day with trip.com, the next 4 days/3 nights was with the people running the weekend.

價格實惠，工作人員非常細心，老實說我不想回家。

工作人員很友好。這家酒店很好。房間有點令人失望。浴缸裡有黑色的長髮和一隻死蜘蛛。浴室一側有一塊面板，刮風時會嘎嘎作響，而且燈一直閃爍。床上的一張床上和地板上都有油漆片，只有一條毛巾可供兩人使用。 早餐很美味，但橙汁被淡化了。休閒中心很可愛。游泳、桑拿和按摩浴缸度過了一個愉快的下午。沒有使用健身房，但看起來不錯。飯店裡有很多事情可以做，包括看電影娛樂。

可怕的經歷。 40 分鐘的入住時間是完全不能接受的，而且工作人員沒有承認這些問題，並且對此感到不安。這顯然是他們必須習慣的事情，因此沒有道歉，只是藉口。薄薄的牆壁和上面房間不斷發出的吱吱聲造成了感官超載，這意味著我們晚上 9 點離開，開車一個半小時​​回家。

Cheap place to stay Just there working away The gym is a nice place to spend time to relax and chill out after work go off and eat food the jobs a good en Night done

Waited over an hour to check in. They simply do not care about customer service or expectations of customers. Don’t believe me. Book a room and you will see!

這家旅館非常適合度過一個便宜而愉快的假期，它有很多便利設施，包括游泳池和健身套房，晚上還有健身房娛樂設施，我們吃的早餐很好，包括英式熟食或歐陸式早餐，有方便的電車前往市中心

這家酒店對於你所付的錢來說還算可以。工作人員樂於助人，還有免費的娛樂活動（我們週六晚上住過）。非常大的酒店..如果你想支付超過4倍的價格，就不要指望一家10星級酒店，但如果你想找個地方住一個便宜的夜晚，那就填滿你的靴子吧..我們會再次入住嗎？？？如果我們再去布萊克浦的話，可能會...酒店位於塔以北約 3 英里，所以如果您在那裡過夜，請記住這一點，但酒店外面就有電車停靠。. 停車費為 3 英鎊，24 小時那裡的價格非常好.. 總而言之 30 多英鎊，你不能抱怨一兩晚

酒店工作人員一點也不樂於助人。我們預訂了兩間雙人臥室，在爭吵後他們也給我們提供了兩間雙床房。或者他們給了兩個小雙人間，這是給單人的。根本沒有清潔工作，儘管他們在廣告中宣傳了許多便利設施，但沒有找到或告知任何內容。