諾克斯維爾UT Gardens附近酒店

The internet in this hotel was by far the worst I've ever experienced. I had to resort to using my phone as a hotspot to be able to work on schoolwork that was required during my stay. If the internet worked and that was a big if, it would take 10+ minutes to load a single page of text. Absolutely dreadful experience that drags down everything else regarding the stay. The rooms are dated decor wise, I noticed a few spots where the wallpaper is coming off the walls, the sheets had a stain on them, the shower felt like it was collapsing, the A/C in the rooms is atrocious. The saloon bar was neat, the front desk was nothing but helpful. Overall, a few decent points for it with the largest being it's location in relation to campus but non-functional internet made it as though I was 2000 miles away.

房間很乾凈，是一家不錯的酒店，靠近我們想要的地方。當我們登記入住時，由於髖關節有問題，我要求床鋪柔軟一些。我確信床很舒服。這是我睡過的最糟糕的床之一。如果您喜歡堅固的床墊，您一定會喜歡的。如果您的床墊較豪華，那就去別的地方。我可以在地板上睡得更舒服。甚至我的丈夫，喜歡較硬的床墊，也說那不舒服，他能感覺到床中的彈簧。第二天早上我告訴前台時，管家經理也在前台，她繼續告訴我，她和另一位在那工作的女士對他們昨晚睡過的人沒有任何問題，他們從來沒有抱怨過他們的床墊。哇，不錯的客戶服務。我相信我不是唯一一個抱怨逗留的人。所以，我解釋說我是讓他們知道的，這樣如果另一個顧客進來想要一張軟床，他們就沒有了。對我來說，枕頭很棒。再說一次，非常乾淨，但是由於工作人員粗魯和床不舒服，我不會再入住了。我覺得他們不關心客戶。

我們最喜歡的住宿,除了房間的整體清潔度和客戶服務,是100%的免費班車服務,這是完美的,如果你想要求客人蔘加代客服務。老實說,我們回來這次訪問主要是因爲西蒙和他的善良,隨和的天性,我們會再次回來。西蒙做得很好,讓我們感到被人看見,關心和欣賞。

It was great! Kyle, Josiah, and Sam were my valets and they were incredible! Very great experience, room was comfortable and restaurant was great. Will definitely stay here again - bed was great, gym was great, pool was great, valet was great.

We had a relatively nice 2 night stay. I wish I had done more research and realized that the Courtyard and the Residence Inn were on the exact same property. That was the difference of having free breakfast or not having free breakfast. Had I realized this I would have reserved the Residence. That said, the room was nice and clean. Check in and check out was smooth. We asked for more towels and we got them very quickly. There was onsite parking, but I would have liked to have seen valet or bell service at what is advertised as an upscale hotel. We would stay on the property again, but would prefer the breakfast option at Residence.

這是我們多年來最好的酒店住宿。娜塔莉爲我們辦理了入住,她很友好,樂於助人,很有趣。她確保給我們一個安靜的房間,並確保我們很清楚如何到達晚上的目的地。我們的房間很舒適,設備齊全。wifi花了一點費勁才連接,但一旦連接,它保持連接,工作得很好。我們睡得很香很舒服,醒來精神煥發。退房很順利。如果可能的話,我們會回來的。

酒店房間很愉快,有我們需要的一切。乾淨,非常有組織。

Great staff….friendly, helpful folks that desire to make one’s stay as nice as possible. I was offered a couple of bottles of water,for the road, at checkout. A cheery come see us again sendoff. We loved the cooked to order breakfast too! Orlando whipped up a couple of excellent omelets from the kitchen and we were served plenty of hot coffee. Again, friendly service! Our room was clean and quiet; public spaces were decorated nicely, well lit and welcoming.