柯欽Hattrick Indoor Sports - Indoor Cricket Nets in Kochi附近酒店

不錯的住宿地點,我們享受了兩天的住宿 房間寬敞整潔。工作人員彬彬有禮,彬彬有禮。食物很好吃,雖然有點貴,但很生。應該改善停車場。

萬豪的酒店不管是硬件還是軟件都是很好的，在印度這個價格也不算高。旁邊就是Lulu超市，買東西方便。酒店的自助餐很好，性價比很高

The check-in experience with one of the staff members called as Mr.Jinu was extremely unpleasant. He asked whether I wanted to do advance or full payment to which I replied that I would prefer doing that during checkout as I would order food and other services and would pay combined for that. And the same is followed by many other hotels including 4 star hotels in the city. Even though this was a corporate booking done via Yatra for business, the staff person didn't know that and was asking for amount higher than what was mentioned on the tax invoice hotel voucher. He had to call another staff to recheck the amount and finally admitted that the amount on the hotel voucher with me was correct. After this the staff person suddenly changed and insisted that I pay the full payment only. The treatment I received was as if I would run away without payment. He kept on repeating - ”it's hotel rule”. Upon asking where the hotel rule is written or documented in your hotel policy, he had no answer and suddenly insisted that I cancel the booking. I was appalled at this kind of behaviour and treatment by a staff who works in a hospitality industry who treats customer in a hostile manner. Please do your research about the rules here. If anything is declared as a ”rule” or a policy, do ask for proof of its document. When I insisted on calling the manager, the manager said I could do payment in parts which was fine. But staff people treating people like theives is NOT OKAY. If hotel people are reading this review, kindly check the recording of the camera at your reception. Treating people like thieves when you are in hospitality industry is not at all okay. Hotel people should really pay attention to the reviews on Google page regarding treatment by staff. The lowest rating for this hotel have been mostly given for staff behaviour. They should train the staff to be more professional.

Abad group hotels need to change their pillows; all are very hard and very thick. Situation is same with Abad Atrium as well. The air conditioning thermostats in the rooms do not work. Breakfast offered was good. Food ordered from restaurant was also very good. Rest everything was very good.

The Good: Good room service, polite staff, and great ambience are the main draws for this property. The Bad: The property struggles to overcome the negative impression left by the government heritage properties due to maintenance issues. Lake View Cottage: Initially given a room with relatively spacious single beds, we encountered a problem when the bathroom flooded into the room. Despite calling reception multiple times, the promised maintenance team never arrived. After contacting the booking agency, we were eventually provided with another room but we had to wait 2-3 hours. Unfortunately, the alternative room also had issues, including small single beds. The Ugly: At night, upon opening the door, a group of 5-6 people smoked right in front of our room and hosted a party with 10-15 people in a cramped room next to us. I don't know how the management allows so many guests in a small room with no policies. Alarms were unnecessary as water droplets from the AC served as a constant source of noise and nourished the pillow. The unpleasant smell emanating from the AC added its part as well. Sustainable Tourism: The lack of sustainable practices led to unnecessary waste, such as excessive use of plastic and paper wrappers for amenities like tea bags, glass water bottle caps, and dental kits. Despite enjoying the historical ambience, the overall experience leaves me undecided about staying here again. It may be preferable to stay elsewhere and visit the property instead.

Cleanest accomodation so far in India! Good shower pressure, good bed, did I mention clean? Water available to fill your water bottle… Was lucky to have the room entirely for myself for one night as no other guest showed, and when someone did it was still comfortable even if he was on the top bed as mine. Perhaps a bit excesively cold when AC and fan are running, but hey that’s Asia’s usual when staying at a hostel. You come to Asia to escape the cold and end up sleeping with a blanket. And getting horrible sore throats, and dryness from excesive AC. Staff was correct and helpful. Location was unbeatable! Will stay again in December.

This hotel is in a great location and not noisy. The staff could not have been more helpful right from making booking to departure and everything in between. There were 10 of us and they went out of their way to make things easy for us. We arrived from an overnight flight and and although they couldn't have 5 rooms ready for us early they had 3 and people had somewhere to go and get washed and rest. We needed early breakfast one morning and they opened the kitchen early for us. The rooms were clean and having a reasonably priced restaurant in the building was extremely handy. The food was also very good!

最好的酒店之一,非常靠近機場,在房內和房外都有很好的飲食選擇。設備齊全的客房,很棒的入住體驗,對客房升級和延遲退房選項的服務姿態感到高興。有一家不錯的餐廳,我嘗試了美味的中國菜。它正在進行一些裝修,但這對一個人的停留沒有太大的影響。總的來說,這是一個愉快的住宿,除了我在房間迷你冰箱裏留下了昂貴的巧克力,當天詢問時無法收回。