象島美居酒店

酒店環境一流，熱帶雨林度假村名副其實，適合自駕遊入住，從大馬路進去至少一公里，房間遍佈在樹林之間，空氣清新，員工微笑服務。 房間設施以木結構泰式為主，乾淨，唯一的敗筆是毛巾和浴巾，太破舊了（見照片），沒敢用，衹能用於踩腳擦乾。 早餐以泰餐為主，管飽，餐廳臨海，環境優雅，邊用餐邊欣賞清晨平靜的大海。兩個泳池，一個在海邊，一個在臨近公寓樓的樹林中，各有特色。 酒店總體不錯，衹要價格適合，下次還會入住。

酒店的裝修讓人眼前一亮，酒店不大，服務特別好，讓人很舒心，有問題都很快給解決好。酒店沒有私人沙灘，早餐也是西式為主，總體來説性價比挺高的。房間很大，就是有些小蟲子這些也沒辦法完全避免，酒店的位置也很好，周圍餐廳很多，離卡貝大象營很近，附近還有711，很便利。唯一覺得不好的就是被子和被套，一翻身裏面的被芯很容易跑，每天都要服務員整一下才行。

很漂亮的酒店,很不幸有點住,不過還是很漂亮。我們有一座谷,就在附近河邊,從位置上看很漂亮,但是內心裝備很標準,比較住。而且很容易,但是這邊有邊境,可以看出。設施裏有2個漂亮的游泳池,足夠地。另外,有免費的船隻服務供海灘和火星人。但是,如果有,你會等長時間坐船,直到回去或錯過回程 (18點),你就必須步行25分鐘左右(船或當地知識需要)。早餐不好,選擇很小,味道也不太好,然後更喜歡外面吃早餐小錢。服務本身完全不錯,設施也很乾淨。從位置上滾有益,但不用,15-20min走路也達到最重要的。房間裏的維很好,足夠Netflix。但是不適合工作。

拿到房卡入住了才發現，我定的兩個一樣的房間，最後給了一個正房，一個偏房。如果兩個房間屬於一個別墅也就罷了，關鍵是兩個房不在一個別墅，就是兩個相鄰的別墅。大概是為了兩個房間相近還是怎樣？總歸有個房間降級了有點不爽。酒店太熱門衹訂到一晚，衹住一晚就懶得扯了。早餐比天堂度假村豐富好吃，餐廳也涼快，就是人多用電負荷大，早上刷牙房間就停了幾次電，去吃早餐又停了幾次電，烤一片麪包，斷斷續續幾次供電，烤了好久。泳池雖然沒有滑梯，但是比較大，泳池旁邊一排面朝大海的座椅，好不愜意哦。不少人在海灘玩耍，這裏的海灘也比較平緩，但浪比天堂大一點，走出很遠，水還很淺。有人膽子大，走出好遠，衹看到一個腦袋若隱若現，看得我好緊張。房間地板是瓷磚，很冰，不能打赤腳，門口也是木紋地磚，很潮濕，容易打滑。都是在海邊，在天堂度假村就能晾乾衣服，這裏晾一晚還能擠出水。或許住公寓樓就可以。酒店對面的餐廳乾淨好吃，性價比高，我們吃了兩頓。6個人不到400人民幣。我發現中國人點的都比別人多，好能吃，嘻嘻，不過他們這裏菜量不大，比芭提雅少。我們租了車，山路彎急坡大，車是加柴油的，油費不貴，省油，爬坡還省力，挺有趣的體驗。路遇一個猴子，給它一袋餅乾，後來來了一羣猴子，又給了它們一些水果，結果都被這個大猴子搶走了，很有趣。開車去了幫寶漁村，人很少很少，破破舊舊的，海鮮也一般，蟹沒啥肉，不如我在芭提雅海鮮市場的好吃，但這裡是我泰國之行最貴的一頓，吃了7000多泰銖，最貴的皮皮蝦，4000泰銖，個頭大，但肉不肥。性價比最低的一餐。

這個地方是地球上的天堂!接待處的歡迎爲您的其餘住宿定下了基調!我們從芭堤雅帶着揹包到達,我們被當作貴賓對待。絕對一流!工作人員很棒!食物很棒。房間非常出色,當地小鎮熱情友好!猴子的隨機訪問是一個驚人的補充!但請注意,他們實際上會爬上你,打開你的房間門!工作人員不是開玩笑的!我們住在泰國的許多島嶼和許多地方,但我們的期望在這裏超出了。場地保存得很好,周圍環境一流!我唯一的失望是潮水很高,所以我們在住宿期間沒有海灘!(沒有Sylvan的錯!)我只是希望成本不會太高,因爲他們定價我們明年在那裏再度過一次假期!

Simply unprofesional and incompetent for an overclaimed five-star hotel in terms of service standards. I booked it for two nights for my father on his birthday. Called them up from overseas to see if there is any small birthday surprise available for a 71 year old travelling alone. Shame on the front desk staff : The front desk PROMISED a complimentary birthday cake prepared in his room before he checked in. Yet there was no cake at all. I had to make another long distance call to further inquire, they still insisted they did put one in his room. Eventually I had to ask them to send someone up to look for the cake in his room, that was the time when they sent it up.. I fully understand birthday surprises are only subject to discretion. I WOULD NOT MIND AT ALL if they decline it in the first place. But if it has been PROMISED, do it right, not in a way that the birthday guy had to do a cake hunt in the room for a birthday surprise.. Shame on the management staff : After such an embarrassment made to their failing level of professionalism over an avoidable mistake, they moved my father to another room with just a twin bed two days later.. First, I am aware of the policy that a double bed was merely a special request upon an extended stay, yet with a handful of guests visible throughout the week in still the pandemic time, was it REALLY fully booked enough to run out of just ONE double bed ? Second, the management should have applied the service recovery concept (if available, like a double bed..) to this guest with whom their own front desk staff had ALREADY embarrassed the hotel over a minor PROMISE that was under delivered with their lack of basic competence in simply delivering one cake. Not only this hotel failed at managing customer satisfaction, they failed even worse at restoring it after their own fault. I will NOT recommend this hotel to anyone with an occasion to celebrate. The depth of their professionalism is only limited to checking guests in and out, with a smile.

個人覺得度假村是人文建築風格與環境完美的體現；本人選擇的是高層建築的房間就是喜愛這個類型，房間內部的裝飾很用心也有泰國傳統的文化特色，房間內配有獨立的私密泳池，寬大的躺椅；房間內部卧室是舒適的空間，小裝飾品的設計很用心；衞生間夠大，洗澡水冷熱均衡；吃早餐的地方與長長的公共泳池融合在一起，也是很棒的設計，一邊就餐同時享受美麗的山景；晚上在海灘邊聽着海浪的拍打聲中就餐，這樣的環境真的非常棒；我遇到的每一位工作人員都表現的友善和真誠，客人之間有很禮貌，在這裏度假是不錯的選擇。

泰蘭德寶藏小島的全新度假村酒店 因為清涼水療度假村正在裝修 給安排到兄弟酒店The Retreat, Koh Chang，不僅為我們提前辦理了入住 還升級了帶泳池的房間，一定還會回來的 回來還定這家 服務：所有酒店的工作人員都很熱情 服務超棒

I'm here again at”The Splash Koh Chang” my favourite hotel for our family especially for my little 2 kids. They always love water slide and my husband still love the beach with a beautiful sunset. We would like to recommend this hotel for everyone and you will fall in love with this hotel like us.