加爾各答लिटिल स्टार附近酒店

在這家酒店住了2晚,第一晚晚上,大概是感染了的腹痛和水下痢。 不連海外旅行保險的公司,酒店職員,到醫院找,到醫院的陪同,跟醫院的談判,跟醫生的翻譯,到院外處方的藥店的陪同等,幫助,非常感謝。 酒店很溫馨。

通過Ctrip預定了這家酒店。從剛開始的驚訝，到後來的驚喜，很慶幸預定了這家酒店。 這裏沒有豪華的設施，但是處處流淌着時光的印記。 這裡有着這座城市的記憶，見證者英殖民的歷史。 餐食也許並不隆重，但是每一份都是精心製作，高手的傑作。 酒店裡的客人都是來自各個國度，或全家出行度假，或來此寫作... 旁邊就是Indian Museum，Victoria Memorial... 如果你來加爾各答旅行，一定要住這家酒店。i

第一晚入住該酒店，由於是入住前的紅眼航班，早上6點就到了前台，前台告知提前入住需再支付一天房費，通過攜程溝通也無果，雖說是規定，但規定也有變通的吧，衹想洗個澡，希望以後能改進下

I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else. Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be). Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.

從前台到客房服務員,每個人都非常樂於助人,孩子們在入住和入住房間期間得到了禮物,孩子們很開心。客房部的Subrata,Sambarta和Bhaswati特別照顧我們。酒店早餐時應該任命更多的工作人員。總體來說很棒的住宿

旁邊ITC SONAR 新做的地標性建築，屬於當地比較氣派的酒店，所有的設施都是新的，但是由於新的原因裝修的氣味會比較大，有中餐廳和中國廚師，可以點自己喜歡的菜，這是最有優勢的，消費水平不低，自助餐180一位。

Nice, still have to improve alot of things I am trying to reception but call go to emergency department

很好的服務。很乾凈。工作人員非常有幫助和友好。客房用餐和餐廳用餐菜單選擇範圍更廣。希望再呆在那裡。

這是我第二次入住加爾各答費爾菲爾德萬豪酒店,由於各方面的服務都非常出色,我再次選擇入住這裏。由Biswas領導的餐廳的工作人員一直很棒,我也想說住在其他加爾各答酒店,這裏的食物選擇要好得多。前台工作人員也很友好和包容。下次還會選擇再次入住這裏。

這是酒店工作人員的優質服務,特別是在早餐餐廳的工作人員。他們總是照顧您想要什麼,併爲我和同事提供食物選擇。當然,早餐的食物很棒,種類繁多。我非常喜歡咖啡和蛋糕。當他們知道我們是酒店的最後一天時,他們準備了簡單的蛋糕,但充滿了餐廳團隊的熱情好客。非常感謝,我們會再來的。