This is my second time staying with the Taj group and there will be many times to come. The services provided by Taj Bangal staff were exceptional, from front desk check in, sonargaon restaurant services, travel desk, driver, to airport services, all extremely tentative and heartwarming. The restaurant staff curated a thali specifically for me that was so authentic Bengali and impressive. The travel desk helped to arrange a transportation at a very short notice. Especially the driver Tapas Dutta and airport manager Rup Sen, who went out of the way to ensure I could board the plane on time despite very heavy traffic. I was taken through a special fast access and was able to go through security immediately at the airport. The overall high standard of customer care demonstrated the value of the Taj Group. Thank you for delivering an exceptional experience. I look forward to more stays with Taj in Varanasi and Udaipur.
I had a very satisfactory stay in this hotel. The room was spacious with a big double-sized bed, ample seating arrangements, and a writing table. The bed was just hard enough. The bathroom was good. The two restaurants were good. One served breakfast, the other Ruposhi Bangla lunch & dinner. The breakfast had quite extensive menu of Indian fare. The dishes were a bit repetitive. The doors, both the main & the bathroom, were very heavy & difficult to open. The hotel staff were great.
訪訪客Preference was for hotel near airport. This hotel is bang on the busy road of Kolkata. Rooms are smaller and suitable only for one person per room. Somehow hotel is loved by north East Indians, south East Asians and Chinese folks. Ac was good. Shower was well quarantined. Overall Breakfast preparation was bit salty. May be chef can evaluate the reasons. On last day at breakfast I casually asked, why don’t they keep some Bengal sweet at breakfast?, as a delight, I was offered authentic jaggery Rosogolla!!
訪訪客Hotel is nearby birla school, mint o park. Park street and Arselan biryani ( park circus) is walkable distance. Theater road join birla platarium. Rate is quite high on the basis of service. Breakfast is not good. Charging for drinking water. Restaurant was full of hukka lover in the evening. Smoke is everywhere in restaurant.