The hotel has an excellent location very close to old town. I arrived early and was able to get into my room straight away which was a massive bonus - I would have been happy just to leave my case. The room was very spacious and clean. The staff were very friendly throughout my stay. There was an excellent varied breakfast which got me off to a very good start to the day. The hotel also has a spa with sauna, steam room and Jacquzzi to unwind in from 5pm which I used every day.
坐落在Košice Old Town,大使酒店在科希策1區佔盡地理之宜。酒店地處便捷區域,距離科希策機場僅6km,距離Košice railway station僅900m。包括Singing fountain、Slovak Technical Museum和Kníhkupectvo Artforum都在短距離內,入住酒店的旅客在該地區遊覽會很方便。您衹需驅車一會,即可方便的到達許多當地著名的旅遊景點包括Košice Židovský Cintorín 和Vyhliadkova veza Hradova。客房內的所有設施都是經過精心的考慮和安排,包括熨衣設備、房內保險箱和空調,滿足您入住需求的同時又能增添家的温馨感。有飲水需求的旅客,酒店還為您提供了電熱水壺和咖啡壺/茶壺。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。您可以在酒吧點上一杯,在優雅的氛圍中小酌一番。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。在享受酒店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Cafe 41、Cavango和Cool Bowling - Restaurant也許是可以讓您找到答案的地方。在漫長的一天結束後,遊客可以在按摩室、Spa和桑拿浴室進行放鬆,可大大提升您對酒店的滿意度。酒店設有會議廳和商務中心,為旅客提供高品質的商務服務。酒店提供的乾洗服務,讓您的旅途更加方便。
訪訪客2024.02.19
My partner and I recently stayed at The Ambassador Hotel in Košice, and our experience left us with mixed feelings. Despite its promising location within Košice, the hotel overall did not live up to our expectations, especially considering the price point. Upon arrival, the check-in process was unexpectedly lengthy. With only one receptionist available who was preoccupied with a demanding couple ahead of us, we were left waiting for an uncomfortably long time. The procedure itself felt unnecessarily tedious, requiring details that seemed excessive for a simple check-in. The hotel's condition significantly detracted from our stay. It appeared tired and in need of maintenance, with visible wear and tear throughout the premises. Our room was particularly disappointing; from a malfunctioning bathroom door handle, water damage around the sink, to a low-pressure shower and a lack of proper heating. The absence of a blackout blind, a clunky TV menu, and a carpet that was both faded and worn further contributed to our room's lackluster ambiance. Additionally, the tea and coffee amenities were unsatisfactorily tucked away in the wardrobe, and the presence of a cheap plastic trolley in the bathroom was not what we expected from a hotel that claims luxury status. Breakfast was another letdown, with a noticeable lack of labeling on the food items, including allergen information. The options were limited for those who do not eat pork or are allergic to eggs. Although soya milk was available upon request, it was not readily accessible. While the hotel's location in Košice is undeniably convenient, other aspects such as the wellness spa left much to be desired. The spa required a private booking at an additional cost of 25 euros and a two-hour preparation time, which seemed unreasonable for what is marketed as a luxury amenity. On a positive note, the staff were friendly and helpful throughout our stay. However, the overall state of the hotel, combined with the disappointing breakfast and the restrictive access to the wellness spa, means we are unlikely to return. For a hotel that positions itself within the luxury market, The Ambassador Hotel falls short in delivering the quality and service one would expect for the price.