哲斯頓港碼頭附近的亞庇酒店

酒店設施齊全，但就是感覺有點老舊。大堂給人感覺有點暗，裏面還有小便利店旁邊還有中餐。酒店早餐種類挺豐富，麪包特別好吃。酒店前台服務人員會説中文，態度也非常友善。下飛機在酒店辦入住的時候，發現手機不下心丟在出租車上了，前台也盡力幫我了，還好最後拿到了，非常感謝。

這間酒店服務很好 超愛的 下次還要再住 房間寬闊舒服 還準備了用品 第一次入住這酒店 可以選擇住這喲 酒店還有健身房 游泳池

半夜的飛機，為了休息一下定的酒店，各方面都沒啥問題，隔音很差，還好也就休息幾小時。樓下有很多吃的和大超市，離加雅街也很近，作為最後休整的地方很合適，可以買些特產禮物，前台有會中文的小姐姐，溝通很方便。

衞生做的可以，地板乾淨，毛巾需要主動要，連住四天，放在浴缸裏兩條毛巾，打掃完就給了一條新的，水也是，之前的那瓶沒喝完，衹給了一瓶新的 水盆和浴缸都沒有塞子，很簡陋，設施陳舊，空調也不太涼快！！！ 價格便宜 ，所以就這樣吧。

第二次入住、因為酒店🏨靠近飛機✈️場、比較方便、而且離開市中心也不會遠、這間洒店不會貴、房間不錯、洗澡🛁廁所方面都算乾淨、房間設施OK、樓下小餐廳有提供各式美食、而服務員都好好

整體來説還不錯，就是這樣的複試房間有個問題，第一沒有窗户，衹有一個陽光天窗，白天很亮，對休息有點影響，第二，晚上夜深人靜的時候風管機有噪音，還有總是可以聽見牆裡麪排水管的水流小聲音，還有港口碼頭附近晚上可以一直聽到漁船馬達的噪音，前台説這個房型都這樣，別的環境，衞生，設施都還是可以的，畢竟也是接近1800-2000一晚上了，早餐就那個樣，整體服務施捨還是可以，中國人估計佔據了百分之70，酒廊這個服務也可以，一天大部分可以來喝點坐坐，衹有5-7點有酒精飲料，那個rooftop 屋頂露台收費的，傍晚晚上可以花個幾十，上百的去坐坐放鬆下

服務幾乎沒有… 前台啥啥都不知道！！！每一個問題都要去問 定了俱樂部房，帶着長者和孩子，多了一個成人 詢問怎麼加費，前台不知道，早餐多錢前台也不知道，小童5歲要收早餐費，但是我記得訂房時候寫的6歲以下免費，出示了才沒收費！！不然就收我120rm兩天了！ 整個設施都還可以，但是服務真的挺差的 確實對韓國人很好，我看韓國人打車服務生都給開門扶頭 中國人就衹是被要小費…真的硬要！ 我來科普一下，加成人的話，加床180rm一床一天含早餐 不加床90rm一天早餐 俱樂部早餐68rm，下午茶65rm 都是每天價格 去了好多個地兒才知道的 一切都要自己問…

We spent 3 nights at Gaya Island Resort and had a great time, I thought I would write a review because there are a few things worth considering before you go. Firstly, the place itself is amazing, the staff are super friendly and caring - probably the most professional I have ever experienced in my many years of travelling. So all in all it was a wonderful stay. The things worth noting are as follows: 1. The sunbeds, I think may have mentioned it and it's worth mentioning again - there are nowhere near enough. When you pay and arm and a leg to stay at a beautiful resort it is annoying that they haven't found a way to add more sunbeds. People get there early, throw on their towels and stay or disappear and the seat is gone for the day. This is a solvable issue and the resort should so something about it. 2. Check in is after 3 - could be later - and it's not flexible, so if you are arriving earlier be prepared to sit around waiting for your room. It would be nice if they could flex a little as waiting hours for a room without your bags is not a joy, but it is what it is. 3. Eating - you are on the resort, so you are eating in one of their restaurants - no other options available. There are a few restaurants so not really a problem (we did the hot pot restaurant and it was great), but good to be aware. By far the most expensive places we ate in Malaysia, but I guess given the quality of the resort it wasn't a surprise and the main restaurant is reasonable enough. 4. Activities - my wife and daughter did the cooking class and loved it, we did the night walk - which was fun and me and my son did the coral garden. The Coral garden was fun and I was lucky to see a big old shark. However there is a large amount of plastic floating on the surface of the water that is quite concerning and makes the whole place not feel so clean. The corals and fish look healthy so may be fine, but be prepared to swim through bottles and crisp bags to see the fish. The local resorts and local authorities should really work together to resolve and you pay the tourist tax, so not sure where that's going, but not to plastic clearance by the look of it. Hope that's helpful. all in all, it's a beautiful place to stay, could just do with a tweak here and there to make it even better

我被騙了!!我已經預訂了3箇中庭房間,住了三晚..我提前非常早地提出了特別要求,我需要雙人牀和海景朝向房間..最後,所有3間客房都提供2張單人牀,完全沒有面向海景。請參考附件圖片。我已經要求更換房間,前台說參考Trip客服,而不是Klagan Hotel的工作人員。第二天入住我要求爲所有三個房間化妝房間。但不幸的是,只有一個房間是化妝。.直到我不得不下到接待處再次要求房間化妝。最後,我的房間淋浴有泄漏,無法正確洗澡。 希望酒店在不久的將來能更好地改善客戶服務。謝謝。

首先整體感受沒問題，前台有會中文的小哥，服務意識都很好。個人感受差一些的地方，距離清真寺很近，早上禮拜的聲音很大。可能是生態環境好，然後早上在牆上發小一個超級強。房間空調有些問題，酒店積極解決更換房間。