The plus point of this hotel is that it’s right in the city next to all the must see attractions of Kozhikode. Malabar palace used to be one of the top hotels in the 90’s and it seems they are still existing because of that goodwill. The hotel has a rundown feel and surely needs a makeover. The clout of this hotel is dipping. Lack of security measures, inexperienced and laidback attitude of the staff manning the reception, poor day to day management are all adding up to the negatives. But I must complement the security guards and some of the slightly older staff members who are still keeping the tradition of exemplary service going on. And for heaven’s sake, try to get the tidying up done before or after business hours, the last thing we need is a welcome shower of dust while checking in. Pic attached. Location of hotel - 10/10 Parking - 6/10 Disabled friendly - 4/10 Checking in/out process - 4/10 Ambiance - 5/10 Room cleanliness - 7/10 Room ambiance - 5/10 Room amenities - 5/10 Bathroom cleanliness - 6/10 Bathroom amenities - 6/10 Breakfast - 5/10
不錯
0 評價