Superb hotel. Hotel staff initiated helpful email communication once booked which was useful for booking airport transfers. They also promptly responded to my queries about booking excursions. Their driver Kasper, met me at the airport and was warm and welcoming, as were reception staff on my arrival. The service was amazing e.g., hotel staff helped me to work out how best to get to Auschwitz via public transport. The hotel itself is beautiful and my room was gorgeous, with a lovely welcoming drink and biscuits. Lovely traditional stories/ myths left on the table each morning to learn more about Krakov and attention to detail like weather forecast cards every morning too. The hotel is located conveniently near to the old town and is also close to Kazimierz. Everything was stress free including arranging a driver to pick me up from the hotel at 5am to get me to the airport for a 7:20am flight. I would recommend booking to dine at their restaurant Fiorentina, as the food and service was amazing too. Can’t recommend enough, if visit Krakov again in the future, I will definitely stay here. Thank you all.
翻譯