Great rooms, really clean but the waitresses were lazy. I had to tell them everything was empty, coffee machine needed assistance they just stood looking lost most of the time. If you want service go to McDonald's. I will definitely come back krakow but not to this hotel purely because of this experience
Nice looking rooms but there was a constant noise from a laundry, constant machine spin noises, all we could hear all day and night , very disappointing. I asked for a room change but the receptionist said they were at full capacity. Very disappointing and 4 terrible nights sleep