艾芬豪度假酒店(Ivanhoe Resort)

We are travelling around Australia, and stayed in Kununurra for a 3 month contract. The Ivanhoe Village Resort welcomed us for the extended stay with our 5th Wheeler, provided a large, quiet site, and overall provided a hassle-free stay. A change of management team during our stay saw improvements that were tangible. Shane and Nat go out of their way to make guests feel welcome and valued, a simple step was to extend the pool hours, but they also hosted a BBQ general get-together. Overall, they demonstrate nothing is too much for them. Tours can be arranged with the Reception and most operators will collect you from the park. The park is quite large and has much shade, lovely grassed sites, good camp kitchens and amenities.

So impressed with this place. The pool was one of the nicest pools we have swam in. The staff were super friendly, the amenities were a little old but nice and clean and the sites were nice and shady.

We last visited Kununurra 3 years ago. Delay was due to pandemic & border closures. We stayed at Ivanhoe caravan park & once again spent one week here. Booking having been made we arrived & were greeted in a friendly manner. Key to gate & on suite attached to site we proceeded to park our motorhome & set up. The park & surroundings were as clean and as tidy as it was on our previous visit. I needed gas bottle filled ‘ no problem staff said’ we will deliver it to your site for you. It is always comforting to receive that little bit extra service so cheerfully. A very clean& tidy establishment. I can highly recommend if you are visiting Kununurra.

We stayed in an older, comfortable, self contained deluxe cabin, which had plenty of room and comfy bed. We were on a tour and had no dealings with the management so can only comment on the cabin. The pool looked lovely and clean. The word "resort" is rather over the top as it's just a caravan park, but we found the cabin just fine. People need to remember they are in a remote area and things aren't going to be perfect.

The two cabins that we occupied were very dirty and the seating needed replacing. Even the chairs on the veranda felt as if they would give way under a bit of weight. The blinds looked as if they had not been cleaned for some considerable amount of time. There was dirt around the wash basin in the bathroom so obviously it was not cleaned properly. Step into Cabin 32were unstable and one side held up by a brick.To say this is a Resort I wonder if they are Comedians. I spoke to the Manager by phone after leaving as I was unable to speak to her personally.32

Male Manager has no "People's Skills" Is very Arrogant, lies to suit himself. Rides around all day on the Golf Cart. Make People very uncomfortable whilst riding around the Park who stares at others. Abuses Caravanners that can't reverse properly onto sites. Closes the Pool Area 2hrs prior pool closure time so he can finish for the day. Hasn't the time to help caravanner's except from its home state. If you booked in, and running a little late you will not be allowed in after 5pm. Security lighting very poor, as the Solar lights fade out around midnight, need back up lighting to deter the local offending visitors . He talks about you to others. Word has already got around to other traveler's not to go there. He will destroy the reputation of other Mangers whom has built the Park up. The only Caravan Park that is not full whilst others are at full capacity. Owner needs to get rid of them before its too late. Sad to see the Park has failed because of the Mangement.

Cabins are in shocking condition, run down heaps of junk. This was such a disappointment for our week long stay. Everything was old and barely working if at all. I fell down their broken steps. The cabin is badly water damaged and the park managers just shrugged their shoulders.... And to make it worse, it is not sold as budget pricing!

Anyone travelling to Kununurra wanting to stay at caravan park this one is very run down. Tried to use dryer in laundry it was filthy luckily we travel with our own dryer . Toilets are not cleaned and very old , men’s toilet has a broken tape one basin . Has only one boom gate working . Beautiful trees lovely green grass just needs a good injection of money to bring it up to scratch .

The current management are very difficult to deal with, they are deceptive about the deals that are available, we asked twice what the deals are as we found $385 to be high for a weekly rate. When talking to new people arriving they all told us about the stay 4 pay 3 deal that had been running since before we arrived. We asked for our rent to be backdated but instead they upped our cost. The managers here will be the death of this park! All the other parks in town are at capacity yet this park in only half full with all incoming patrons commenting to us about the attitude of management. It’s very unfortunate to see such a great place run into the ground by the wrong manager’s in place 🙁