喜來登科威特酒店-豪華精選(Sheraton Kuwait, a Luxury Collection Hotel, Kuwait City)

Good location of the hotel. The service of hotel and waiter attitude is also very good. we will booking again. but the price is a bit higher.

My first time back in Kuwait for 19 years on business and stayed at the Sheraton. A little confusing to locate as it shares a lobby with the St Regis Hotel, which i foiund particularly strange. The staff (or Ambassadors as the Sheraton chain like to call them) were absolutely faultless helping to create a unique and enriching experience throughout my stay, eloquent English spoken by all, and they were attentive yet not overbearing. My room (to which I was escorted) was perfect for my needs. It was large, the bed was extremely comfortable, the floor was on (6) was nice and quiet and the food and beverage in the fridge was all of good quality and quantity. The decor of my room was a little 1980's if I'm honest, as was the fax machine which was a little strange to see. The breakfast buffet was delicious showcasing the regions food as well as a good selection of international cuisine to suit most people's palettes. Overall, I was happy with my one-night stay and would certainly come back again.

طبعا فندق الشيراتون فندق فخم ولكن مقهى الانجليزي في الطابق الاول كانت تجربة سيئة والسبب الموظف العربي الذي يعمل فيها ليس لديه حسن التصرف مع الزبائن كانت تجربة سيئة … الاكل طيب ولكن الخدمة ليست محترفة.

The staff at this property are brilliant and go out of their way to ensure you have a memorable stay. The location of the property is awful, it is surrounded by busy roads and freeways.

First time staying with this property. It is an older facility but well maintained. It is exceptionally well staffed...all are helpful, courteous,t well-spoken. I was well pleased with my room and the amenities. It was large, comfortable, quiet, and well stocked. They also offer courteous valet parking. The breakfast buffet was typical to the region but included some delicious additions (fried shrimp, sushi, etc.). Don't get confused as I did when arriving (and likely many others...they were certainly use to explaining), but the Sheraton Four Points is located about 200' away and this Sheraton facility shares the property with Saint Regis hotel. Google took me to the other Sheraton and it was simpler navigating to use Saint Regis as my destination. The Club Lounge is useful but extremely limited. Surprisingly, they hotel will only issue money with a receipt. So, if you need money to purchase something (to get a receipt), you must use the ATM. It was a pleasant stay, and I would use them again to stay within my preferred chain. However, I plan to research other options first before returning.

Absolutely incredible hotel, the service from the moment you arrive is like no other. The location is great, the rooms are spacious and staff are the main reason for its success.

Wonderful stay!

Luxury hotel