From the moment I arrived, I was impressed by the professionalism and courtesy of your team. Rittika, in particular, stood out for her exceptional kindness and efficiency in assisting with my requests. It was truly refreshing to encounter someone so dedicated to their work. Additionally, I must commend the entire staff, from the security team to the porters, for their exemplary service throughout my stay. Their commitment to ensuring a pleasant experience for guests like myself did not go unnoticed. Furthermore, I was delighted to find that the rooms were impeccable—spacious, clean, and well-maintained. It was evident that great care was taken to ensure guests' comfort and satisfaction. Parking was actually easy despite previous reviews mention otherwise. I would just suggest to the property to give specific access info to that before their arrival. Overall, I had a fantastic stay and would highly recommend this property.
Excellent location, Excellent Ambiance, Friendly multinational Staff. Excellent place for business as well leisure travel. A number of nearby attractions, shopping and eating outlets. Well maintained swimming pool, gymnasium. The best attraction for business travellers is club lounge!
Late review, but well deserved to a very nice hotel, I stayed at Al Hamra hotel for 3 months as a part of a 3 months business contract The place felt like home, staff is extra nice and helpful , the challenges of delivering a good hospitality services during Covid lockdown were exceedingly met, everyone had a face mask, sanitizers are all over the place, meals were delivered to rooms in boxes on time Limousine service led by Mr Mohamed khalaf is the best you can every find Room service was spectacular
Small hotel, clean located a bit out of the city. Close to a few small shops. About 15 drive to avenues mall. Rooms are small. Barely enough room to put out 2 suitcases. The most annoying thing is no power points beside the beds. The only real problem we had was the shower drain was very slow to drain. Probably wouldn't stay again as hotels close to the big malls are more appealing to me
Great location with free parking, very near to many attractions, there is a supermarket nearby hotel to buy. also area is so safe for family roof - top swimming pool not busy very comfy bed with black out curtains
訪訪客Overall a great stay. The room was a good size, clean and with a small view of the water. TV has youtube and netflix loaded on it which was a nice perk. Good tea selection in the room and the staff were very accommodating and helpful. The pool is locked for the winter. There is a beautiful park close by which is great for relaxing and also it is walkable distance to the beach.
HHameed966Overall was bad experience I give it 2 out of 5.
1- Uporoffesional receptionist..skipped my que during check in and served another guest took longer to check not providing any info about the stay or even WiFi access.
2- Room has issues reported and some hasn't been resolved. Room without any towels. TV wasn't working. No hot water.
訪訪客I’m used to stay at this Hotel since 8 hours . This year I found that its completely different than before by everything, starting from the attractive new decoration till the management of the place . Even the caffe that exiting there naw become more elegant. I don’t need to go out searching for new hookah place. All in one place ( hookah, food, live music) everything is just perfect 🌹🌹 I need to send special thanks for mr. Osama Al Kotok for his supper great effort in changing this place to much nice attractive hotel specially week end they always have live show with singer including very delicious open buffet. Also mr. IBRAHEEM iSSAM for the nice arrangement of my brother birthday party, everything was just perfect. My best regards Dr. Laurna matar.