Wingate by Wyndham LaGrange

Room was not clean when checked in, dirty towels still on bathroom counter. Sanitized ***** for toilet was removed and left in trash. TV remote did not work, staff did very little to help.

Booked a non-smoking room, got a room that smelled like wet ash trays. New room smelled like

There were several bugs in our room that we had to kill. It was not the tidiest.

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The overall stay was good the staff was very nice and friendly, the smell of the rooms you could tell were clean by the maids very well. My issues was one of the elevators was broken. The ice machine on our floor was broken. The floor in front of the air conditioner was messed up from where condensation or it had gotten wet. The nightstand on my wife side of the bed was broken and would not hold anything. All of the furniture in the room was pretty worn and needed to be replaced, except for the TV, the refrigerator didn’t get very cold in the room either. So staff get a 5 star. Cleanliness of what was able to be taken care of 5 star. Condition of the building 2 stars, definitely needs repairs. I don’t think the stay was worth 376$ and will not do it again, and honestly would like half of my money back since the building was half functional and not worth 376$.

The carpet had many stains. Very dusty all around. The air conditioner had a musty smell. Limited breakfast choices.

The room had a very bad urine odor that we didn’t notice right away due to the overcompensated carpet deodorizer. My children asked me later in the night what the really bad smell in the room was and it was so strong that it prevented me from sleeping on that side of the room next to the occasional chair that was very soiled. I’m not sure if the urine was in the chair or carpet but it needs immediate attention.

We had roaches in our fridge the bathtub was stained and the staff when I needed something were awful there was only one lady who was sweet as pie but the others were so freaking rude and couldn’t help me out at all.