We choose this hotel for its location and parking garage, which we had made a reservation for in advance. All well so far. Breakfast was ok as well. However, when we right after checkin asked to change one of our two rooms for another (as my wife got a headache from the mold-like smell in the room), we were told it was fully booked. So we booked a room for the ladies of the family in another hotel instead for the remaining nights. We got properly refunded. (And later offered a new room twice so it was perhaps not fully booked after all.)
翻譯