阿爾巴套房度假村及水療中心(Vila Alba Resort)

好！ 我喜歡它

這家酒店很棒。度過愉快假期的好地方。肯定會回去。

My husband and brother n law booked my sister n law and I facials while they were at the golf course on May 25. We weren’t staying at the resort but Paula gave us both the best facials I have ever had..my sister n law said the same (and we have had many!). She was super friendly and kind and she knew exactly what she was doing!! Our facials were customized for our skin and then gave us recommendations to keep it up. She seemed to be taking care of many things but when she was providing me with my facial that was what she focused on. I give her 5 stars!! She’s a keeper!! Thank you!!!

My husband and I are staying here for the last part of a two week vacation in Portugal. We had looked at reviews and pictures of this resort prior to arriving and were excited to stay here. Upon arrival we could see that the views were beautiful but the resort fell short in every other way. When we checked in our room was not yet ready so we stopped at the restaurant for lunch. While at lunch we had to track down staff to give us a seat, get any drinks, and then to order our lunch. Finally our food came and for a 5 star resort the food was less than subpar. We ordered 2 sodas, a personal pizza, and a cheeseburger and the bill was over $60 usd. The restrooms that were available to use for guests had toilet paper holders that were falling off the walls, soap dispensers that were rusted, and bathroom doors that did not lock. Finally once it was time to check into our room I was at first impressed with how the room looked but that quickly changed. Once in the room we found ants crawling around the bathroom and within 5 minutes we had killed over 10 ants alone. At this point we were frustrated and contacted our travel agent to help resolve this issue. Soon after my travel agent contacted the hotel the hotel then called me personally to say that they were made aware I was “complaining.” During that phone call they never offered anything to make our stay better. We decided to walk around the resort to get out of our room and walked down to the spa only to find all the lights off and the “hot tub” cold. After a long day of travel and frustration we decided we would give the restaurant another try. Unfortunately our experience was not any better with dinner. We both ordered risottos one mushroom and one scallop and prawn risotto. The mushroom risotto was almost all mushrooms that tasted like they were from a can and the scallop and prawn risotto had only two scallops and two prawns. We contacted our travel agent again to have them help with our problems with the resort and then decided to get some rest. The next day we spent the day by the pool where not once did any staff ask if we wanted a drink or to order lunch. When we found a staff member to order lunch they gave us a menu but never came back to take our order. Finally we got our food and after we finished it they never came to pick up the plate so after over an hour we took the plate to them. Since check in we have been working with our travel agent to get a refund for our stay and our travel agent has been met with nothing but pushback. Considering all of the issues we are having a refund is the least this resort could do. This resort has the potential to be a great place because of the scenery but they have a lot to improve on for it to be considered a 5 star resort.

迷人的度假村被大自然包圍，“遠離喧囂的人群”，412 號套房優雅而美味……整個度假村是一個真正的天堂……非常友善的工作人員……我們在美麗的游泳池裡享受陽光，並在風景優美的散步。我們等不及要回去了！

我強烈推薦阿爾加維維拉阿爾巴度假村 (Vila Alba Resort)。工作人員非常友好（接待處的威爾遜很棒），住宿也很舒適。可愛的泳池區（室內和室外）。這家餐廳的價格有點高，但附近還有其他選擇。希望有一天能回來！

我和我的妻子在這裡預訂了蜜月住宿，抵達後得知所有酒吧和餐廳都關門了。雖然風景確實令人驚嘆，但我們非常失望地發現我們期待的設施實際上並不在那裡。商量後我們決定去別的地方住。我們沒有收到工作人員的道歉回應（我們知道這是淡季），而是受到了粗魯和咄咄逼人的態度對待，並承諾抵制我們提出的任何退款嘗試。雖然我們很可能會在旺季期間回來嘗試一下，但我們收到的惡劣態度確保我們永遠不會再次訪問這個度假村。不惜一切代價避免

飯店地理位置優越，位置優越，靠近海灘和葡萄牙南部的壯麗懸崖。非常安靜的地方。