湖城萬楓套房酒店(Fairfield Inn & Suites Lake City)

그냥 무난. 조금 오래된 느낌이지만 깔끔.

El servicio al check-in y check-out fue rápido y el personal muy amable. El único inconveniente es que nadie nos indicó que no había servicio de housekeeping.

Excelente, muy limpio.

Excelente

They definitely need a new mattress on the bed, it’s worn out and not very firm. The Paint and wallpaper on the walls need to be redone.

Construction work was going on Saturday night until a little after 6 o’clock. When we walked into the room, there was so much disinfectant used. My wife asthma was activated. We had to open the window. The window only opened about 6 inches turn the air conditioner on to try to clear the air. We were very disappointed with the entire experience.

Shower was cold, if hot it was only a moment. Everything was pretty dated and the whole hotel smelled of smoke, even though it is a smoke free hotel. No notice was provided that construction was ongoing prior to our arrival, and water was off. Being in town for a family funeral, this complicated our ability to prepare. Instructions were to put towels on floor for replacement, but those were taken and no replacements were left. Beds were terribly soft, and I am now home but in pain with little sleep. Staff didn't seem to care when they asked how our stay was. Just blank stare given when I said we would not be back. We will not be back.

Front desk lady acted as if she was going to fall asleep as she checked us in at 7:00 p.m. She had a hard time completing the check in process. Room was clean but the hallway outside our room hadn’t been vacuumed in days!

The staff was wonderful, friendly, helpful and professional. The hotel was dated and in need of a thorough cleaning. Room smelled musty. Carpet throughout hotel, including our room was dirty. Elevator smelled awful. Breakfast was very disappointing. Biscuits were dry and stale, eggs were cold and tasteless. We saw several people throwing plates of breakfast in the trash. :(