智選假日套房酒店湖埃爾西諾(Holiday Inn Express & Suites Lake Elsinore)

Hotel was clean and staff was friendly. The breakfast was better than some I’ve had but not the best I’ve had either at a breakfast included hotel. Only room complaint was the lighting is not suitable for a women wanting to put her makeup on. Hard to see well. Other than that it was nice.

Second time here - thought I'd give it one more try since we are members and get points for staying. First time, advised manager of cleanliness issues and he gave us a ton of points back for his apology and I felt he was sincere. Second time, got a much better deal on Trip.com but alas... same same: room not very clean; mold in tub, bottom of tub dirty, sink not drain, blood on floor and carpet, coffee maker very very dirty and more. Again, manager very sincere in his apology but honestly, he's either not saying anything to his staff or, like many other employers these days, he has to take what he can get for staff. Super sad - location is great and SAFE, breakfast is great (and free/included) and rooms could be super nice. I would rather lose coins than upload the photos I took -- you'd never want to go and MAYBE improvements have been made this time.

I booked this hotel for a friend and his stay at the Holiday Inn (Lake Elsinore) was a great experience. Nice and friendly staff as well.

Good location and good staff

非常好的飯店，員工似乎沒有接受過如何執行流程的培訓，而且有點粗魯。但是，如果您正在尋找一個不錯的地方，那麼您可以避開它們，除非您只是登記入住或退房，否則這是一個不錯的住宿地點。

Muy buen hotel, descansamos , gracias

This was honestly one of the best and cleanest hotels in the area. David was really helpful and informative about everything I had a question on.

Clean, pleasant staff, nice breakfast. But couch functional but broken. No bedding or blanket in room for it, had to go down to get it. Since I paid extra for there to be an extra person, I would’ve expected room to have . Plus pool had no towels, shouldn’t have to go to the office for everything.