歐文光譜舒適套房酒店(Comfort Inn & Suites Irvine Spectrum)

The room I got was newly remodeled but so much is missing: 1. Ironing board 2.Towel Hangers in the bathroom 3. Extra pillows for the sofa bed 4. A blanket for the sofa bed 5. There was only one caffeinated Keurig cup snd 3 decaf. I drink caffeinated so one was not enough 6. Balcony door could not lock

我預訂了 2021 年 11 月 24 日至 27 日的四晚，入住後進入房間，然後發現床單上有各種毛髮，不只是同類，而是來自不同的人，房間很舊，淋浴和浴缸很髒，看到更好的卡車停止浴室。繼續走到辦公桌前，通知了店員。不提供家政服務。店員非常友好。告訴他我們不會留下並離開。

這是一個體面的地方，但首先，房間沒有水。只有一個冰桶可用。當我打電話要毛巾時，他們沒有。他們只遞給我短毛巾，因為這就是他們的全部，儘管房間裡只有一條用於兩床的房間。由於COVID，他們早上分發的早餐已經準備好了，但是它們被冷凍了，我們不得不開始了。該地區還有其他酒店的價格幾乎相同，我希望我肯定會選擇其他選擇。住得很好，但由於有很多其他選擇，我不會再住在這裡了。

I did not stay here these nights but was charged I called to talk to them but they were so rude and did not help at all fraud is coming for them

Bad experience

We love it here, this is our go to place to stay. Rooms are nice and clean and recently remodeled and everyone is super friendly, you can't ask for better staff.

You can't find a better place to stay in the area for the price. The rooms are all new, fresh and super clean. The whole staff is awesome! You can always find someone at the front desk, and they are all pleasant to work with. The maids and maintenance people are quick when you need anything. We stay here A LOT and are happy to book with them every time.

The entire eating area for free breakfast is down stairs so couldnt utilize free breakfast in wheelchair & with food specifications i need i couldnt just ask someone to do exactly what i needed. The breakfast was same entire time there & they limit your items you get to 1 of any item. Hallways have many bumps & hills making someone in manual wheelchair severely weaker trying to navigate around. The bathroom every time i entered had multiple baby roaches especially everywhere. Im sure they were in room but it was too dark carpet to be able to see how small those babies were which disgusts me. One of worst hotels ive stayed at.